Find Hotel with a Concierge in Bastione

"The people at the reception desk were super nice and helpful, both the day Lady and the evening guy. They tried to do everything possibile to make your stay a pleasurable one. The Hotel location is good if you are trying to get one of the ferries or tours to the Aeolian Islands. Unfortunately is on a side street and in front of a cargo section of the Milazzo Port. What I found is that although the management of the Hotel is trying to keep up with the maintanance of the Hotel unfortunately it seems that who ever built or remodeled the Hotel used chip accessories. Some of te bathrooms fixures were all loose. The eat/AC has no temperature settings. So that you can put it on or off low, Med, or high but you don't really know what you are getting. Breakfast is baic compared the most Italian Hotels breafast. Again the Staff very gentile and helpful"

"Wonderful property. Great service. Helpful friendly staff"

"Lovely place. Giada paid attention to us as if she were the owner. Convenient location to the port. 10 minute walk to the ferry, retaurants and shopping. Excellent breakfast. We will be staying at the same hotel next week upon our return from Stromboli."

"Fantastic location with view of the Sea. The staff are very friendly and knowledgeable with helpful information. Walking distance from Pasticcerie, Ristoranti, & beach access. Already planning our next trip."

"Comfortable hotel with friendly staff. Well located for ferry port and train station, with tram to both for the less energetic. I checked in late Sunday afternoon which meant reception was not staffed, but intercom provided all information to get in and access key card. Very comfortable bed and perfect pillows. Shower was small, but then I'm quite large! Water temperature regulation was very sensitive. Overall a good stop over"

"💯💯💯👌"

"I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place."

"Large facility with nice amenities including parking, pool with a view of the sea, clean room with a sea view, and large breakfast bar and dining.Staff was extremely friendly and helpful. Great place to stay and relax after departing from ferry."