4/10 Poor
Denise
12 May, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Do NOT plan to arrive on the weekend. There is no one on reception. I was thankful that someone arranged to be there when I arrived at 1:30pm to let me in. This person was very kind but left the premises after showing me my room.
My room was large, very clean and bright. BUT there was no air conditioning or fan, no tea/ coffee making facilities no fridge. My room became a furnace as the afternoon progressed - I am Australian and used to heat but this was exceedingly uncomfortable. The walk to buy food was too far given that one is always tired on arrival and the area is not attractive. It cost me €50 for a taxi from Basel which shocked me given the short distance. I chose this hotel because I’m going on a Rhine trip and thought I could walk to the dock. I can’t and another taxi will cost €30.
I wish I’d stayed in Basel.
PS Don’t rely on TV for entertainment. Awful selection of programmes.
Denise
Stayed 1 night in May 2024