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"The hotel shows signs of aging, but kudos to the team for excellent maintenance. The self-service laundry, located on level 5 alongside the gym and water cooler, has multiple washers and dryers, which is very convenient. The room is very spacious, and I loved the free movies provided. The location is a bit far from the train station, and navigating the pedestrian sidewalks with luggage can be challenging, though this is not the hotel's fault. Overall, I thoroughly enjoyed my stay here!"

"Great hotel. We were initially charged an additional guest fee despite my receipt saying it was for 2 people already. They refunded the charge without hesitation upon check-in later in the day. Was able to store our luggage before check-in and they were located in the room upon check-in. Provided breakfast as well."

"Great valve per dollar and i don’t this hotel being too crowded. "

"Excellent hotel great value. Love the breakfast. Close to all the restaurants and attractions in downtown Hsinchu. Few blocks away from Big City with its food court. Also just few blocks away from the markets, etc. You can ask the hotel staff to schedule taxis for you so you're not waiting for ubers in the morning, as it could get busy and a long wait. I see a lot of business professionals staying at this hotel so it's geared towards business travel which is great. There's an italian restaurant attached to it as well that's pretty decent. "

"Very Friendly and attentive staff at reception, concierge and breakfast cafe…overall a good experience! "

"friendly staffs and superb customer service, convenient location. Only issue is the bathtub/shower combo design makes showering a bit inconvenient and slippery."

"great"

"Great hotel felt comfortable right away. Would recommend anyone "

"Poor Staff service! Inconsiderate"