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"The worst mercure chain in Indonesia. I’m a bss traveler and I stayed in many mercure hotels all over. Day 1 : checked in at 7 pm and had to wait for 45 mins for my room. Inside it smells weird but too tired to complain Day 2 : found 1 roach in the cupboard the room smells terrible Day 3 : found another mini roach inside the bathroom Day 4 : checked out ASAP I would change hotels if I have the time. I was just too tired and couldn’t argue that’s why I stayed. Seriously not recommended "

"The room is nice, spacious and clean. The staffs are helpful and friendly. Easy check in process also"

"Need attention to room cleanliness "

"This is a classy hotel. The overall feel is quality and the food is good too. The room itself was 4 star because it was a bit small. But stars is quite good. There is a huge mall across the street which is nice. "

"1 no hair dryer 2 Towel hook broken"