Without a doubt the stay was perfect.
This was our second time to stay in Bali, and we rented a similar Villa last year. I was nervous to change spots, but everything about Amber looked excellent. Beginning with the booking process, communication with Tom and Wendy was excellent. As soon as we arrived, we knew we had made the right decision.
Staff - Excellent! The ladies in the house were excellent - the food was always great, and the variety was good. They were always friendly and happy to help! Putu, the house Manager spoke English very well and took care of any details. The gardeners and security guys did a great job making sure the grounds and pool always looked amazing. Additionally, they were present enough to be very helpful, but away enough for privacy.
House - Also excellent! The house was in great condition, well furnished and equipped. we love the indoor/outdoor style of the home. A/C was strong in the bedrooms! We spent 90% of our awake time lounging by the pool and on the beach, and both were perfect.
Location - While it is a hike from the DPS airport (as is any house on the north side of the island), Lovina and the surroundings are great. It is near-enough to a large supermarket (though perhaps not large by US standards, though they have most of the necessities).
Overall, the stay was excellent. The Villa is better than in the pictures, and everything about the stay was as advertised, or better. We had a great time, and will definitely hold this Villa as our top choice when we come back to Bali.