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Otter Hotel

4.0 star property
Banff hotel in Uptown District with a 24-hour front desk and a restaurant

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Photo gallery for Otter Hotel

Breakfast and dinner served
Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets
Lobby sitting area
Lobby
Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Housekeeping
The current price is AED 589
AED 655 total
includes taxes & fees
23 Mar - 24 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
TV
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | In-room safe, free WiFi, bed sheets

Mountain View King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | In-room safe, free WiFi, bed sheets

Superior King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Hotel Canoe and Suites

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  • Pet friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, (1161)
The price is AED 625
AED 695 total
includes taxes & fees
24 Mar - 25 Mar
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About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 18 min walk
  • Banff Lake Louise Tourism Bureau - 18 min walk
  • Banff Centre for Arts and Creativity - 19 min walk
  • Tunnel Mountain - 5 min drive
  • Fairmont Banff Springs Bowling Centre - 8 min drive

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Fairmont Banff Springs Bowling Centre
A fireplace in the lobby, a restaurant, and a bar are just a few of the amenities provided at Otter Hotel. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • An electric car charging station, an elevator, and smoke-free premises
  • A 24-hour front desk, multilingual staff, and luggage storage
Room features
All 174 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Refrigerators, electric kettles, and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Electric car charging station on site

Food and drink

  • 1 restaurant

Restaurants on site

  • Good Folk

Family friendly

  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Otter Hotel?

Self parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Otter Hotel?

Check-out is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mi (2 km) of Victoria Glacier, Banff National Park Information Centre, and Banff Lake Louise Tourism Bureau. Surprise Corner and Canadian Ski Museum West are also within 1 mi (2 km). Banff Station is 20 minutes by foot.

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Otter Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 120 reviews
Rating 8 - Good. 20 out of 120 reviews
Rating 6 - Okay. 7 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great restaurant, great hot pools!
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2025

8/10 Good

Nikki

Liked: Cleanliness, property conditions & facilities
Clean and cosy hotel with easy access to downtown
Stayed 1 night in Feb 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Can’t wait until the hot pools are open.
Stayed 1 night in Feb 2025

10/10 Excellent

Xueyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, staffs are super friendly and the restaurant is good. I already miss this hotel
Stayed 3 nights in Feb 2025

8/10 Good

emily

Liked: Cleanliness, staff & service, property conditions & facilities
It was great stay and beautiful view
Stayed 2 nights in Jan 2025

10/10 Excellent

Iurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new hotel impressed by their restaurant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and well maintained. Staff was excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, helpful and friendly staff. Great shower pressure.
Stayed 7 nights in Feb 2025

10/10 Excellent

Manasseh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel ever amazing staff, great amenities, delicious restaurants…treated me and my crew with respect and were always happy to help
Stayed 4 nights in Jan 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well appointmented. Can't wait for the hot tubs to be open!
Stayed 1 night in Feb 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, the room was clean, staff were friendly and helpful, overall made for a very enjoyable experience

10/10 Excellent

Angela M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mountain view was priceless.
Stayed 4 nights in Feb 2025

8/10 Good

Talia

Liked: Cleanliness, staff & service
Disliked: Amenities
room and lighting was very comfortable everything was kept very clean and nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay we will be back! This hotel considers all of the little touches and from the minute we walked into the lobby we immediately fell in love with the cozy cabin feel. The rooms were clean and new, and we really appreciated the eco-friendly actions that were taken into consideration. You must stay here if visiting Banff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Denine

Liked: Cleanliness, staff & service, property conditions & facilities
New property, real wood burning fire inside, hot pools way better than the Banff Hot Springs
Stayed 1 night in Jan 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern decor, and cute rooms! A welcome addition to the Banff hotel scene
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was fantastic. The room was beautiful and well kept and the staff were very friendly and helpful. Overall, everything was amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Hope to be back sometime. Incredible food at Good Folk restaurant
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly! We had to miss breakfast to catch an early flight, so they gave us drink vouchers at attached restaurants. They had a convenient shuttle to and from airport, shuttle driver offered us bottled waters. Hotel was close to airport in a safe area. Definitely would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hot tub isn’t open yet it was a quick walk to the next door hotel the canoe which had incredible views and well lite hot tubs and a dry sauna
Stayed 1 night in Feb 2025

10/10 Excellent

Elann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, decor, service, food, room etc. best hotel we have ever stayed at in Banff! Highly recommend!
Stayed 1 night in Jan 2025