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"Everything was good "

"Excellent"

"Excellent location. We stayed there during Durga puja time so that we can walk to diff pandal in the vicinity. It is also at the heart of Gariahat area so you can walk to many shopping area. Hotel room was little smaller compared to other Hyatt hotel and if you have car, parking will be little difficult. But you can get all other types of transport (taxi, auto etc) very easily. The room was clean and stuff were courteous. Breakfast was ok, did not do lunch/dinner this time as we roamed around. "

"Beautiful hotel. Checked us in several hour’s early. Very friendly staff. Great chicken wings!!"

"This was my 2nd time staying at ITC Sonar. My experience met my expectation. I try to be a low maintenance guest, however the hotel staff were always trying to ensure that my stay was comfortable. Housekeeping, room service, reception, laundry services, guest relations, checkin staff, security, gym staff, restaurant staff and managers were always doing their best to ensure that guests do not have a reason to complain about. The breakfast buffet had plenty of options. The restaurant staff were polite, respectful and tried to offer the best possible service. Gym was well equipped, clean and spacious. Laundry service was quick and effortless. Room service and reception staff were prompt and professional. The security staff were well trained and were capable of doing their job flawlessly. The front desk was knowledgeable and eager to help. Guest relation staff members were professional. The room was very comfortable and quiet. The bed, linens and furniture were perfect. Elevator worked swiftly. The property was squeaky clean and well decorated for the festive season This is one of my favourite hotels in Kolkata now. This time, I stayed for 10 days and it was a joyful experience. Thank you. "

"We highly enjoyed our second stay at the Taj Bengal hotel. The hotel is very beautiful, the food is delicious, and the staff treats us like family!! We are very grateful for Sanjeeb Ghosh who has now made both of our stays here so special. We love him he fulfills all our requests and even brings our boys special treats! Mr. Ghosh and Suraj Thakur at the travel desk had a very prompt response to our needs, excellent organization, and efficient solutions. Our baggage was lost after a delayed flight and they both worked very hard along with Taj’s excellent airport concierge to recover everything quickly and promptly and delivered our bags to us with grace and ease. We absolutely love this hotel and their care for their guests and will be back for a third visit soon ! Also Rao who drives for Taj is incredible and he goes out of his way always to help us in whatever that may be , he’s a fantastic driver ! "

"Lovely property with nice attentive staff"

"Excellent "