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"Front desk was super helpful, respectful super super nice guy. Also the coffee bar area helpful "

"Walkable from the tram stop and just one stop from the airport. Very friendly staff and comfortable bed."

"Heaven truly exists. It’s because of this place at villa petriolo. I came solo and had the most amazing, healing time. The spa, gym, fire pit and areas to relax/ decompress was like nothing else. It was a true Tuscany experience. The staff here all made me feel welcome and seeing them everyday for 5 days, was truly so special. Thank you all for making it a place to remember. It felt like home and when I got in the car to leave, tears flooded my eyes. I can’t wait to come back one day again. Top notch experience. Brava. "

"Staff were awesome! Hotel is beautiful. Would stay again. Beds were super comfortable. Best sleep we got in Italy. This resort was a nice break from the city visits. The spa was nice, but the open hours made it difficult to plan days to visit areas like Pisa and Florence and spend time there without missing the spa closing. We did not have breakfast or lunch at the resort but we did have dinner. As someone who is accustomed to fine dining, it was disappointing. Food was under seasoned and lacked depth of flavor. I would definitely stay here again! Just next time venture down the way 5 minutes to a local restaurant. ☺️"

"Great place with incredibly delicious free breakfast included. "

"Very friendly staff "

"We enjoyed a fantastic stay at this property. Alessandro at the front desk was so incredibly helpful by providing information regarding the (very close) location of the tram and which stop to get off at (San Marco Square) to visit all of historic Florence by foot. He also made superb restaurant recommendations and shared the location for the best gelato in Italy! Alessandro clearly enjoys his job and takes guest experience personally. Carmen is the lovely manager of the property, and when we asked if it was possible to switch to a quieter room (away from the street), she immediately offered not only a quieter room but also arranged for a sweet upgrade to a room on the top floor with a more modern bathroom, balcony and a refrigerator. Levy, who manages the dining room, puts out a beautiful breakfast buffet and Manuele was very helpful at checkout. We chose this property for its free and (gated) secure parking but got so, so much more via the care and attention we received from the team there. The tram into Florence city center is only one block from the hotel and costs less than four euros. There is also a clean and easy to use self-service laundromat less than a half block away. We were genuinely impressed with the property and especially with the people. We are very happy with our choice to stay (3 nights) at this hotel in Florence. "

"A beautiful hotel with exceptional service"

"Great hotel. Rooms are small but it’s perfect for a small stay. Rooms very clean and comfortable. "