If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
More
Romance packages available
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Premium channels
Food and drink
Champagne service
Coffee/tea maker
More
Iron/ironing board (on request)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Villa Balú Hotel Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel Bacalar
Frequently asked questions
Is Villa Balú pet-friendly?
No, pets are not allowed at this property.
How much is parking at Villa Balú?
Self parking is free at this property.
What time is check-in at Villa Balú?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Villa Balú?
Check-out is at noon.
Where is Villa Balú located?
Located in Bacalar Centro, this hotel is within 1 mi (2 km) of Fort of San Felipe and Lake Bacalar.
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Villa Balú Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
God location, clean. Small room but well enough. The room only have wooden windows and bad lock. You could hear all guests quite well and did not feel secure with the bad locking of the windows. Breakfast included but at a restaurant at the main square. Breakfast ok but only sugary coffee included and no drinks for the children. We had to pay extra for other type of coffee and they expected tip as well for a breakfast included in the stay. The breakfast included felt a little bit as they only wanted to earn som extra on the guests.
El hotel está en una zona tranquila y cerca del centro. Es un lugar limpio y el personal es amable. Las camas muy cómodas. Disfruté mi estancia en este lugar. Seguro volveré. Ampliamente recomendado.
Muy buen servicio y céntrica. No tiene estacionamiento pero es una zona muy tranquila
Manuel
Stayed 1 night in Jul 2024
2/10 Terrible
Lauren
23 July 2024
Lauren
Stayed 2 nights in Jul 2024
6/10 Okay
Esteban
10 May 2024
Liked: Staff & service
De costos muy accesibles para su variedad de habitaciones.
A unas 4 cuadras del centro de Bacalar caminando
El estacionamiento principalmente es en calles alternas
Me entregaron la habitación antes de la hora, gracias por eso pero estaba sucia, la ropa de cama tenia mocos y cabellos y hasta un mosquito muerto grande, fue un batallar para bajarle al baño todos los días y la regadera tiene una coledera muy vieja con una tapa que tiene hongos, esto se puede arreglar con $1000 pesos de inversión.
El personal fue super amable y considerado, excelente servicio de ellos.
Bonita cumple con su funsion de hospedaje cómodo y buen servicio
Humberto
Stayed 1 night in May 2023
10/10 Excellent
Victor
24 April 2023
Victor
Stayed 1 night in Apr 2023
10/10 Excellent
adan
8 March 2023
adan
Stayed 1 night in Mar 2023
8/10 Good
Barbara
14 September 2022
Liked: Cleanliness, staff & service, amenities
Buena estancia, creo que no nos toco agua caliente, agradable lugar para descansar... Lo único que nos dejo con pendiente fue que el estacionamiento estaba sobre la calle y ahí tubimos que aparcar el carro fuera de eso estubo bien la estancia