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Las Velas Bacalar

2.5 star property
Beachfront hotel with calming spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Front of property - evening/night
Aerial view
Exterior detail
Exterior
Habitación 4 | Free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Room options

Available filters for rooms
Showing 4 of 4 rooms

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Habitación 4 | Free WiFi, bed sheets

Habitación 4

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Rainfall showerhead
Daily housekeeping
In-room massage
  • Sleeps 6
  • 3 Double Beds

View all photos for Habitacion 3

Habitacion 3 | Free WiFi, bed sheets

Habitacion 3

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Rainfall showerhead
Daily housekeeping
In-room massage
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación 1

Habitación 1 | Free WiFi, bed sheets

Habitación 1

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Rainfall showerhead
Daily housekeeping
In-room massage
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Habitacion 2

Habitacion 2 | Free WiFi, bed sheets

Habitacion 2

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Rainfall showerhead
Daily housekeeping
In-room massage
  • Lagoon view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

Pool
Parking included
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (50)
The price is AED 655
AED 801 total
includes taxes & fees
24 Nov - 25 Nov
Cristalino Lagoon Front Hotel Restaurant & SPA

About the neighborhood

Map
169 Costera, Bacalar, QROO, 77930

What's nearby

  • Cenote Cocalitos - 3 min walk - 0.3 km
  • Cenote Azul - 8 min walk - 0.7 km
  • Cenote Esmeralda - 10 min walk - 0.8 km
  • Fort of San Felipe - 7 min drive - 4.5 km
  • Laguna Bacalar Ecological Park - 7 min drive - 5.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Ajal - ‬5 min drive
  • ‪Las Quekas Bacalar - ‬4 min drive
  • ‪Taqueria el Trompo de K'los - ‬6 min drive

About this property

Las Velas Bacalar

Hotel near Lake Bacalar
Consider a stay at Las Velas Bacalar and take advantage of free continental breakfast, a marina, and a beach bar. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. In addition to a rooftop terrace and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A 24-hour front desk, outdoor furniture, and tour/ticket assistance
  • A dock, multilingual staff, and luggage storage
Room features
All guestrooms at Las Velas Bacalar boast comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Rainfall showers and shampoo
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • Bar

Things to do

  • Ecotours
  • Spa services

Family friendly

  • Snack bar/deli

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Dock
  • Garden
  • Marina onsite
  • Outdoor furniture
  • Picnic area
  • Private beachfront location
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Guidebooks/recommendations
  • In-room massage
  • Local maps

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Las Velas Bacalar Hotel
Las Velas Bacalar Bacalar
Las Velas Bacalar Hotel Bacalar

Frequently asked questions

Is Las Velas Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Las Velas Bacalar?

Self parking is free at this property.

What time is check-in at Las Velas Bacalar?

Check-in end time: anytime.

What time is check-out at Las Velas Bacalar?

Check-out is at noon.

Where is Las Velas Bacalar located?

Nestled on the beach, this Bacalar hotel is within a 5-minute walk of Cenote Cocalitos and Lake Bacalar. Cenote Azul and Cenote Esmeralda are also within 10 minutes.

Las Velas Bacalar Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones relajantes a la orilla de la laguna
Llegamos un poco tarde debido a unos contratiempos con nuestra renta de auto, pero ya nos estaban esperando en el hotel, la recepción fue muy cálida y rápida, el personal siempre muy amable con nosotros, tienen vistas muy bonitas de la laguna, queda muy cerca del cenote azul y cocalitos, si cuentas con automóvil puedes estacionarte adentro sin problema, es perfecto para relajarte.
Stayed 3 nights in Sep 2019

8/10 Good

jose ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO BIEN PERO NO EL AIRE ACONDICIONADO NO SE DABA ABASTO Y NO HABIA T.V.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy tranquilo, muy serviciales, lo único que no me gusto es que llegamos a las 8 y queriamos consumir bebidas y snacks y el servicio lo cierran desde las 6 de la tarde. De allí en más, nos encantó poder sentarnos en el muelle frente a la Laguna, disfrutar la tranquilidad de la noche, estuvo lloviendo en la madrugada y cayendo rayos y nunca se fue la luz, la habitación muy espaciosa y cómoda.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prachtige lokatie. Basic kamer maar zeer vriendelijk personeel die gebreken direct verhelpt. Ook prima zeiltocht via hotel geboekt
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada que ver lo que ofertan en las fotos con la realidad del hotel que aparte lo cobran como si fuera de 5 estrellas y no califica
Stayed 2 nights in Jul 2019

2/10 Terrible

Marisol, Playa del Carmen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carísimo para lo que ofrecen!. Se suponía que el desayuno era a las 8am, eran las 10:40 y nada!, hab súper sucia, jabones usados anteriormente !Que asco!, cortinas totalmente rotas, y también tenían toallas en las ventanas!!, ninguna lámpara funcionaba en la habitación, todo estaba llenos de mugre y manchas, el jardín lleno de basura o chatarra vieja, cuando realicé e check in no querían que les pagara con tarjeta de crédito y querían que fuera por efectivo pues según no tenían internet (terminaron cobrándome con tc). En fin!, yo confié en expedia pues se supone que ustedes trabajan con hoteles de calidad y realizan inspecciones no?, lo único rescatable es que está en la launa y punto. La peor experiencia de mi via y los peores $1900 pesos gastados de la vida pues cobra como hotel 5 estrellas y de haber sabido mejor me quedo en un hostal!
Stayed 1 night in Jul 2019