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Hotel Koox Jool Bacalar

3.0 star property
Hotel with spa services, a short walk to Lake Bacalar

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Koox Jool Bacalar

Front of property
Exterior
Outdoor dining
Hot springs
Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is AED 138
AED 176 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed, Private Bathroom, City View

Classic Room, 1 King Bed, Private Bathroom, City View | Iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed, Private Bathroom, City View

Highlights

Air conditioning
Private bathroom
Daily housekeeping
Pet friendly
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Private Bathroom, Garden View

Family Room, 2 Double Beds, Private Bathroom, Garden View | Iron/ironing board, free WiFi, bed sheets

Family Room, 2 Double Beds, Private Bathroom, Garden View

Highlights

Air conditioning
Private bathroom
Daily housekeeping
Pet friendly
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Double Bed, Ensuite, Garden View

Traditional Room, 1 Double Bed, Ensuite, Garden View | Iron/ironing board, free WiFi, bed sheets

Traditional Room, 1 Double Bed, Ensuite, Garden View

Highlights

Air conditioning
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 2
  • 1 Double Bed

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AED 180 total
includes taxes & fees
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About the neighborhood

Map
Avenida 3 Reg 2, MZ 16 LT 13 Núm 984, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
  • Fort of San Felipe - 7 min walk - 0.6 km
  • Municipal Spa of Bacalar - 16 min walk - 1.4 km
  • Cenote Cocalitos - 7 min drive - 6.8 km
  • Cenote Azul - 8 min drive - 6.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪I Scream Bar - ‬8 min walk
  • ‪El Sazón a la Mexicana - ‬5 min walk
  • ‪Finisterre Bacalar - ‬4 min walk
  • ‪Yerbabuena - ‬2 min walk

About this property

Hotel Koox Jool Bacalar

Hotel near Lake Bacalar
A terrace, a garden, and a bar are just a few of the amenities provided at Hotel Koox Jool Bacalar. Treat yourself to a sports massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), luggage storage, and tour/ticket assistance
  • Concierge services
Room features
All guestrooms at Hotel Koox Jool Bacalar offer comforts such as air conditioning, in addition to amenities like free WiFi.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 80-160 for adults and MXN 80-160 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Spa services

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 160 for adults, and MXN 80 to 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bacalar
Hotel Koox Jool Bacalar Hotel
Hotel Koox Jool Bacalar Bacalar
Hotel Koox Jool Bacalar Hotel Bacalar

Frequently asked questions

Is Hotel Koox Jool Bacalar pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Koox Jool Bacalar?

This hotel doesn't offer parking.

What time is check-in at Hotel Koox Jool Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Koox Jool Bacalar?

Check-out is at noon.

Where is Hotel Koox Jool Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.

Hotel Koox Jool Bacalar Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 9 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas Hernandez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are great and friendly. We felt comfortable, safety.
Stayed 2 nights in Dec 2023

6/10 Okay

Jose

Liked: Cleanliness, room comfort
Room and installations were ok staff was friendly , ever since our arrival they offered us couple tours we agreed to take the half day tour , on the day of our tour they never showed up to pick us up witch means we lost the whole day waiting on them they never gave us an explanation or heads up that the tour wasn’t going to happened . that was really rude and disappointing
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so perfect. Since we arrive everyone was so gentle, the rooms are si comfy and it’s near the lagoon, of course I’ll be back to that amazing place.
Stayed 1 night in Aug 2023

2/10 Terrible

Emil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disrespectful and advantageous people
Stayed 1 night in Jul 2023

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hector

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy agradable
un hotel tipo familiar buena atención y limpieza recomiendo cuando visiten bacalar
Stayed 1 night in May 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Estancia
Muy limpio y cómodo Tienes AA en tu habitación y tienes el control para regularlo
Stayed 1 night in Dec 2023

10/10 Excellent

Olga Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, servicio y atención.
Stayed 1 night in Sep 2023

4/10 Poor

Ana Guadalupe Petul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Me pareció un poco elevado el precio, considerado que fue una cabaña la que me proporcionaron. Cuando ingresamos, había una gotera, en la cama estaba una cucaracha, había mucha humedad y el aire acondicionado nunca enfrió. Podría salvar el servicio, todos fueron muy amables y la ubicación yo diría que esta un poquito más alejado de lo q menciona la pagina.
Stayed 1 night in Jul 2023