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Hotel Buenavista Bacalar

3.5 star property
Escape to tranquility near ancient ruins. Savor local flavors in the family restaurant and unwind with yoga or meditation.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Buenavista Bacalar

Pool
Exterior
Dining room
Exterior
Deluxe Room | Individually decorated, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Individually decorated, bed sheets

Deluxe Double Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Fan
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, bed sheets

Deluxe Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Fan
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AED 341
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includes taxes & fees
4 Feb - 5 Feb
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About the neighborhood

Map
Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923

What's nearby

  • Lake Bacalar - 7 min walk
  • Chacchoben Ruins - 17 min drive
  • Laguna Bacalar Ecological Park - 25 min drive
  • Fort of San Felipe - 27 min drive
  • Cenote Cocalitos - 30 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 60 min drive

Restaurants

  • ‪Jugo de Piña - ‬9 min drive

About this property

Hotel Buenavista Bacalar

Family-friendly hotel near Chacchoben Ruins
Hotel Buenavista Bacalar provides amenities like a garden and a playground. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Free bicycle rentals, babysitting (surcharge), and smoke-free premises
Room features
All guestrooms are individually decorated, and offer comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like dining tables and separate dining areas.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • Balconies, separate sitting areas, and separate dining areas

Languages

French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Room service available

Things to do

  • Free bicycle rentals
  • Playground
  • Private picnics

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room child care (surcharge)
  • Playground
  • Separate dining area

Guest services

  • Change of towels (on request)
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Couples dining
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Fan

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Dining room
  • Dining table

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Chef
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Separate sitting area
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

There is no front desk at this property

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Buenavista Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Buenavista Bacalar?

This property doesn't offer parking.

What time is check-in at Hotel Buenavista Bacalar?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Buenavista Bacalar?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Hotel Buenavista Bacalar located?

Set in Bacalar, this family-friendly hotel is 11.5 mi (18.5 km) from Chacchoben Ruins and 17.3 mi (27.8 km) from Laguna Bacalar Ecological Park.

Hotel Buenavista Bacalar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 93 reviews" "
Rating 8 - Good. 18 out of 93 reviews" "
Rating 6 - Okay. 15 out of 93 reviews" "
Rating 4 - Poor. 7 out of 93 reviews" "
Rating 2 - Terrible. 9 out of 93 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

josh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote and quiet. Food is great
Stayed 1 night in Dec 2024

2/10 Terrible

Horacio

Not what is advertised
The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience
Stayed 1 night in Jul 2024

6/10 Okay

Herculano Lopez

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2024

8/10 Good

KARLA, Las Vegas

Traveled with family and small children
Liked: Cleanliness, amenities
Hidden it was hard to find
Stayed 2 nights in May 2024

10/10 Excellent

manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and perfect to enjoy the nature of lake Bacalar
Stayed 2 nights in Mar 2024

4/10 Poor

Jessica

Liked: Staff & service

6/10 Okay

maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dans la jungle....
Hôtellerie dans la jungle accessible par petite route en terre et pierres. Gps impératif pour trouver car il n y a pas de panneaux de indiquant le nom des rues.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.
Stayed 1 night in Aug 2023

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service
The pool was not clean overpriced for what it is. Staff was Great!
Stayed 1 night in Jul 2023

8/10 Good

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.
Stayed 1 night in May 2023

10/10 Excellent

michell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
like camping
this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.
Stayed 2 nights in Apr 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.
Stayed 5 nights in Mar 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 2 nights in Mar 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing base in the jungle
I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, un poco complicado para entrar pero el hotel excelente

10/10 Excellent

Naga Raju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCEPTIONAL
Stayed 1 night in Nov 2022

8/10 Good

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.
Stayed 1 night in Oct 2022

4/10 Poor

Alma

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.
Stayed 1 night in Oct 2022

2/10 Terrible

Jose

Stayed 2 nights in Apr 2022

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem with a relaxing environment. Excellent customer service and outstanding breakfast (international cook). We were delighted to participate in a free yoga class and have access to the club house where we kayaked the lagoon. All for free or part of the amenities. It is worth every penny.
Stayed 1 night in Mar 2022

10/10 Excellent

Ramiro

Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Fred

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PLACE. YOU WILL BE SORRY IF YOU DO! This property is a total rip off. Do not stay here you will be disappointed. NO WATER ON PROPERTY, NO AIR CONDITIONING, NO TELEVISION, IN MIDDLE OF NO WHERE, STAY AWAY, CON ARTISTS.....I went there for 10 minutes and after getting lost because the directions were off the grid. It is not even in Bacalar. The management and owner are complete false advertisers. It is not on the water, Property has no luxuries, it is 30 minutes from Bacalar and is very hard to find. They stole my money as I was there for 10 minutes and they refused to give me my money back. STAY AWAY FROM THIS PLACE! IT IS A RIP OFF AND THEY ARE RUTHLESS ABOUT IT!
Stayed 3 nights in Dec 2021

2/10 Terrible

LUIS JAIME

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is a lie . It’s not in bacalar it is in Buenavista . It’s a away from all the fine restaurants and fun activity from bacalar. Transportation is a huge issue and we’re charged to go back in forth $ 15 each trip . I don’t recommend no one to come here if it’s your first time here . It’s a waist and time consuming
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Quiet hotel in a small village
Quiet little hotel near the lagoon witch does not have access to the actual lagoon. Keep in mind that none of the staff speak a word english, because of that you never knew what you will get for breakfast, what they want to say and so on..
Stayed 4 nights in Jun 2021