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Hotel América

2.0 star property
Beach hotel near Laguna Bacalar Ecological Park

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel América

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Family Room | Iron/ironing board, free WiFi, bed sheets
Front of property
Interior entrance
Family Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 5
  • 3 Double Beds

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Apartament & Hotel Bacalar Luna Turqueza

Pool
Breakfast included
Spa
Parking included
6.0 out of 10, (3)
The price is AED 108
AED 139 total
includes taxes & fees
1 Jan - 2 January 2025
Apartament & Hotel Bacalar Luna Turqueza

About the neighborhood

Map
Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk
  • Lake Bacalar - 6 min walk
  • Fort of San Felipe - 9 min walk
  • Municipal Spa of Bacalar - 17 min walk
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬8 min walk
  • ‪El Sazón a la Mexicana - ‬4 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬3 min walk

About this property

Hotel América

Hotel near Laguna Bacalar Ecological Park
Hotel América provides amenities like 4 beach bars and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An area shuttle, a water dispenser, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and concierge services
Room features
All guestrooms at Hotel América boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with digital channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Area shuttle (surcharge)

Food and drink

  • 4 beach bars

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Shared microwave
  • Shared refrigerator

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar

Frequently asked questions

Is Hotel América pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel América?

Self parking is free at this property.

What time is check-in at Hotel América?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel América?

Check-out is at noon.

Where is Hotel América located?

Located in Mario Villanueva Madrid, this beach hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar.

Hotel América Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 212 reviews" "
Rating 8 - Good. 89 out of 212 reviews" "
Rating 6 - Okay. 49 out of 212 reviews" "
Rating 4 - Poor. 17 out of 212 reviews" "
Rating 2 - Terrible. 12 out of 212 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Liked: Cleanliness
Stayed 3 nights in Jun 2024

8/10 Good

Pierre

Stayed 2 nights in Mar 2024

8/10 Good

Pierre

Stayed 2 nights in Mar 2024

10/10 Excellent

Pierre

Stayed 2 nights in Mar 2024

4/10 Poor

Janna

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

loksayath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
Stayed 1 night in Feb 2024

8/10 Good

Gift

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Lance

Stayed 1 night in Jan 2024

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly.
Stayed 2 nights in Mar 2022

10/10 Excellent

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Room comfort
Okay for the price
It’s okay for the price but nothing special. The location is good and the rooms are quite big but that’s about it.
Stayed 2 nights in Jan 2022

8/10 Good

MIGUE ANGEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
A very quiet place
Stayed 1 night in May 2021

2/10 Terrible

Jan

Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desagradable
La aparencia del hotel se mira bien pero la cama solo tenia una sabana y las toallas un poco viejas el recepcionista cuando me registre me quedo a deber el cambio y salimos y seguia sin cambio asi que nunca me regreso mi dinero del cambio.
Stayed 1 night in Nov 2020

4/10 Poor

Heather, Edmonton

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay because we had no better affordable options at the time, but next time I would pick a different place.
Stayed 1 night in Mar 2020

6/10 Okay

Alexander

Traveled with family
Disliked: Staff & service
cheating with extra charges
nobody speaks English. Not a single word. I used Google Translate and then I realized that they asked for extra 711 pesos (CAD $53). I asked what exactly those charges are. The lady called somebody several times and I had to ask again to explain what are those charges. Finally I received the key after 30 minutes. No extra charges. Luckelly it was the only hotel which tried to charge exra. All other hotels never asled me for any extra charges during my stay in Mexico.
Stayed 1 night in Dec 2019

2/10 Terrible

Ricardo, Oregon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel no hot water horrible service never back and the hotel
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space and location, it was within walking distance to the lagoon and to downtown. Very good price and the A/C worked great.
Stayed 2 nights in Jul 2019

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location - good value hotel.
We had a good stay and this was good value for money in the area. The location was extremely convenient and the staff very helpful for the price
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the plaza, night clubs and lagoon!! Good to just sleep their.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Good stay
Good stay but this hotel just echoes all of the noise from the street and if someone is outside talking it sounds like they are in your room.
Stayed 2 nights in Jan 2019

8/10 Good

Edin

Liked: Cleanliness, staff & service, room comfort
Great place for a budget
Great place to stay if you are on a budget. The place is clean and the staff is really nice. It is not fancy at all but it has hot water and the internet is great. I would stay there again.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very good, the staff was friendly, the wifi Internet could have been much better, the rooster could have been quieter at 5:00 am
Stayed 1 night in Dec 2018