Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive
Restaurants
La Playita - 5 min walk
Restaurant el Barril de Bacalar - 7 min walk
I Scream Bar - 6 min walk
Finisterre Bacalar - 4 min walk
Yerbabuena - 1 min walk
About this property
Aktun Bacalar
Hotel near Lake Bacalar
Aktun Bacalar provides amenities like a poolside bar and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool with sun loungers
Outdoor furniture
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other amenities include:
Bathrooms with heated floors and showers
38-inch Smart TVs with digital channels
Furnished balconies or patios, wardrobes/closets, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
1 poolside bar
Things to do
Outdoor pool
Family friendly
Outdoor pool
Guest services
Change of towels (on request)
Daily housekeeping
Front desk (limited hours)
Outdoors
Garden
Outdoor furniture
Pool sun loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number 9831019907
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Frequently asked questions
Does Aktun Bacalar have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
Is Aktun Bacalar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aktun Bacalar?
This property doesn't offer parking.
What time is check-in at Aktun Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Aktun Bacalar?
Check-out is at noon.
Where is Aktun Bacalar located?
Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.
Aktun Bacalar Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Excelente el lugar y la atención personalizada, Instalaciones nuevas, muy limpio y con buen mantenimiento. Bien ubicado, cerca del centro y buenos restaurantes. El único aspecto que no nos gustó es que aunque pagamos nuestra estancia por adelantado, el reglamento del hotel pide dejar un depósito extra. Como que eso no me había tocado antes
Très bel hôtel, propre et accueillant. Le jardin permet de se prélasser après une journée au soleil.
Le seul point négatif est que le voisin de l’immeuble possède ses chiens qui jappent énormément le soir tombé jusque tard dans la nuit.