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Aktun Bacalar

2.5 star property
Hotel with an outdoor pool, a short walk to Lake Bacalar

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Photo gallery for Aktun Bacalar

Exterior
Junior Double Room | Premium bedding, Select Comfort beds, in-room safe
Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe
Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AED 286
AED 355 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Studio Suite

Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Smart TV
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, Select Comfort beds, in-room safe

Junior Double or Twin Room

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Smart TV
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite | Premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Smart TV
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, Select Comfort beds, in-room safe

Junior Double Room

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Smart TV
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

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About the neighborhood

Map
Mario Villanueva, Bacalar, QROO, 77935

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk
  • Fort of San Felipe - 7 min walk
  • Municipal Spa of Bacalar - 15 min walk
  • Cenote Cocalitos - 7 min drive
  • Cenote Azul - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪Restaurant el Barril de Bacalar - ‬7 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Finisterre Bacalar - ‬4 min walk
  • ‪Yerbabuena - ‬1 min walk

About this property

Aktun Bacalar

Hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, Aktun Bacalar provides amenities like a poolside bar and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • A TV in the lobby, luggage storage, and outdoor furniture
  • Smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with heated floors and showers
  • 38-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Lever door handles
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 52
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 38-inch Smart TV
  • Digital channels

Outdoor space

  • Furnished balcony or patio
  • Yard

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number 9831019907

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does Aktun Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Aktun Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aktun Bacalar?

This property doesn't offer parking.

What time is check-in at Aktun Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Aktun Bacalar?

Check-out is at noon. Late check-out is available for a fee.

Where is Aktun Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.

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Aktun Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we loved it, highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheila

Liked: Amenities
The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. Nice large rooms. Should be more than one soap for a 2 night stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, stay here, period.
Stayed 1 night in Jul 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, accessible location and very relaxing ambiance.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great property easy walk to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
This place is awesome and the staff are great.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Lovely quiet spots, central and close to most restaurants and all
Stayed 2 nights in Feb 2024

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated rooms!
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
Stayed 7 nights in Jun 2024

6/10 Okay

Rocio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.
Stayed 1 night in Jul 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Stayed 1 night in Jul 2023

10/10 Excellent

Jorge F Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel siempre esta impecable. Daniel y todo el staff son siempre muy amables y te ayudan en todo. Por mucho el mejor hotel costo beneficio. La zona no es las mejor, estéticamente hablando, pero definitivamente la mas céntrica, todo te queda cerca. Lastima que no tenia mas noches disponibles si no me hubiera quedado mas tiempo.
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
todo de acuerdo a lo esperado
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Liked: Cleanliness
Disliked: Property conditions & facilities
La propiedas es relativamente nueva, limpia y espaciosa. El personal es amable e intenta ser resolutivo. La primer noche tuve inconvenientes con la regadera que no tenía casi agua caliente, la poca que había era sin presión. Apenas al día siguiente a la tarde me cambiaron de habitación con otra regadera, sí funciona pero dura poco tiempo. Muy lindo y bien ubicado, pero es muy incómodo que el agua caliente dure tan poco.
Stayed 2 nights in Dec 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
En general la habitación estuvo bien, amplia con todos lo servicios. Quizá un poco cara la noche pero la gente que atiende de buena actitud siempre
Stayed 3 nights in Dec 2024

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto muy amplio Aire acondicionado limpieza excelente y a unas cuadras del centro Personal atento Lo recomiendo
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge F Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está impecable y muy cómodo. El staff de lo mejor, muy amables y resuelven todo. En verdad un gran hotel. Muy recomendable. Costo beneficio por mucho de los mejores de la zona.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta presión en el agua caliente… sale muy poca, y servicio de jabón en lavamanos y un contacto en el baño para secadora
Stayed 2 nights in Oct 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservamos 3 habitaciones en agosto por 3 noches y en general todo muy bien en este hotel boutique, las habitaciones son enormes y comodas, la atencion del personal fue correcta. Lamentablemente el WiFi no funciona bien y el agua de los baños huele mal. Precio / Calidad muy bien
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan Mendoza

Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

gegner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024