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"The room is too hot as the window cannot be opened. "

"Perfect for visiting the Christmas market "

"Friendly and helpful staff, comfortable, clean and spacious room, and excellent breakfast with a lot of variety. Highly recommend and will stay again if i am in Arras! "

"Overall OK, rooms are too small and tight, no closet for example. Very clean and modern. Hotel is located across the town’s train station, homeless people around, not inviting to walk in the area. "

"Basic hotel but no issues apart from the stairwells and staircase to the car park being inhabited by homeless and stinking if smoke etc… my wife in particular found this very intimidating and wouldn’t go to car park alone. This clearly needs addressing by the hotel. "

"Only used as stopover hotel on our way to the Stelvio Pass in Italy but it was a great choice. A very modern, welcoming and comfortable hotel, with all amentities you'd expect for a 4* hotel. Our only challenge was food hotel dining options on the evening, only charcuterie boards available and that's not our thing, disspaointed but not a reason to not stay at this lovely hotel"

"Great hotel, very friendly and helpful staff. Superb location, easy walk into the Grand Place. Room comfortable. Take advantage of the parking in the hotel if you can - brilliant. Avoid the restaurant. Over priced food, served in heated up dishes, a real disappointment for a four star hotel. Plenty of good eateries within walking distance with better fresh food and a great atmosphere. "

"Great for those with an EV as there are 4 chargers in the car park. "