Find Hotel with a Concierge in Aurora, CO

"The stay was good but there was no hot water in the room. "

"I recently had an unexpected stay at here during my work trip from Tampa to San Jose for a large conference, and I can't say enough good things about my experience! Due to multiple delays with my flight departing Tampa, what was supposed to be a quick layover in Denver turned into an overnight stay. To add to the chaos, my bags were lost, and I was feeling quite stressed and annoyed. However, the moment I walked into the hotel everything changed for the better. The hotel staff were incredibly polite and welcoming, making me feel right at home despite the hectic day I had. The front desk service was amazing—hands down one of the absolute best check-in experiences I've ever had. The receptionist was not only efficient but also took the time to ensure I had everything I needed for my stay, even offering assistance with my lost luggage situation. I also had the chance to unwind at the lobby bar, which was perfect. The drinks were great, and the service was top-notch. I truly enjoyed the conversations with the bartenders and other guests, which helped me relax after such a long day. While it wasn't the day I had planned, the team truly turned my experience around. Their attentiveness and genuine care made all the difference. The room was comfortable and clean, providing a much-needed sanctuary after a long day of travel woes. I highly recommend staying here to anyone traveling through Denver. They proved that even an unpl"

" I recently stayed at the Sonesta Denver Downtown, and I can’t say enough about the incredible hospitality I experienced. I was in town under very difficult circumstances—my father had been in a tragic train accident that left him paralyzed. Traveling alone and dealing with such an emotional situation was overwhelming, but the staff at Sonesta went above and beyond to make my stay as comfortable as possible. From the moment I arrived, the level of service was outstanding. The restaurant staff, especially the morning crew, provided top-tier hospitality. One lady in particular (I regret not catching her name) even took care of my bill one morning—a gesture that meant so much. Housekeeping was equally amazing. They kept my room immaculate and even left a care package in my room, which was such a thoughtful and much-needed surprise. It showed that they truly cared, not just about my stay but also about what I was going through. The hotel itself was safe, clean, and top-notch. The location felt secure, and the rooms were well-maintained, providing the perfect space to rest during such a difficult time. While the standard rating is five stars, I’d give them TEN for the way they went above and beyond. Whenever I return to Denver, I won’t even think twice about where to stay—Sonesta Denver Downtown has earned a lifelong customer. Thank you for making a tough time just a little bit easier. Edmond S."

"5"

"Stayed with my husband, kids, and our dog. Very clean and staff super friendly. Didn’t seem to be many with pets but staff were welcoming to our pup too. Kids loved the large swimming pool."

"Very clean, quiet, very friendly & helpful to their guests"

"I particularly liked the shuttle service provided by the hotel."