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"Great location and staff!!"

"Absolutely marvellous! "

"Very welcome receptionist! Good location, not far from centre. Very clean, great for budget. The hotel located 10 min walk to the bus station. "

"Great place to stay. Pleasant staff and decent restaurant "

"Receptionist was most unfriendly to the point of ignorance. The room price demanded on arrival was 50% more than advertised on the website. When this was pointed out he just asked if I had a booking - if not then this was the only price available. I refused to pay extra, went online and booked through an agency for the advertised price and went to the desk again with my booking confirmation. He slapped the paperwork, passport and room key on the desk, pointed to the sky and turned his back on me…I think he is not happy in his job."

"No physical people "

"The location is very convenient, and we appreciate having covered parking available, with lift directly to room floors. We also appreciate the pet-friendliness. The room was very spacious, clean and comfortable, with a convenient mini-kitchen. The bathroom was also spacious and clean. The breakfast buffet was delicious with a wide variety of fresh choices. Unfortunately, there is no restaurant for dinner, but the nearby shopping mall had several choices for dining, even on a Sunday night. We would definitely stay here again."

"Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities "