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"Amazing! Service was excellent in all interactions. Diego handled our check in with ease and delivered our bags to our room. He provided a hot towel and refreshing hibiscus ice tea, which were welcome after a day of traveling. Food and drinks at the microbrewery and in the restaurant were excellent. Presentation was always 5 stars. Our room was spacious and private as described, with a large wrap around balcony. The balcony soaking tub was spectacular and, as this area is covered, we were able to enjoy even when it rained. Room service and housekeeping were excellent. We booked a couples hot stone massage and left that fully relaxed. Thank you to Gloria and Maggi. We were within easy driving distance to town and local attractions. Parking was secure. We would highly recommend and would definitely stay here again if visiting Monteverde. "

"I stayed here four years ago and thought it was so well laid out in nature and with the pools and flowers and birds that I reserved again. The people are so friendly and helpful. The food is excellent. They only need to describe it better on the menu. The portions of the appetizers are enough for a meal. The spa is beautiful. My husband and I both had massages looking at and listening to the nature outdoors. I also had one of the best facials I ever had. This hotel makes me want to come back and stay whenever I can come back to Costa Rica. It was very relaxing rain or shine. "

"Beautiful property. Very unique. A bit Off the beaten track, so transportation is recommended. No restaurant on site"

"The property is glorious nestled in a tropical rainforest. We enjoyed exploring the trails out to the waterfall and Ceiba tree. Amazing surroundings, excellent dining, perfect on-site hot springs to enjoy on demand. In addition to this, we were supported by the hotel team to help us with some rental car trouble while we were there. They went out of their way to assist us, implement a quick repair and got us on our way! Without this dedication to their guests our whole vacation could have been ruined. I highly recommend this property. Thank you Fabian, for your dedication to your guests!"

"Excellent staff service"

"The staff was very helpful and informative. They make an amazing options for many for breakfast and coffee selection is superb including gourmet hot chocolate. Went out of the way to ensure comfort and feeling welcomes. Toasty wood fire at night on the open deck for all to enjoy while taking on the cloud forest views. "

"Loved my stay Breakfast is great The sunset was amazing "

"My family loved at our stay at Casa Del Rio. Everything was very clean and the staff was friendly and helpful. Only complaint was the water slide was not running while we were there, but we loved our private hot tub on our patio! Would definitely stay again."

"I liked those windows that could be open partly and when I slept I felt like I’m in the forest "