6/10 Okay
John
14 December 2024
Liked: Cleanliness, amenities, property conditions & facilities
The hotel said there was a self-service check-in kiosk, so I wasn't worried when I arrived at 00:40am, but it wasn't there. I phoned the after hours number 3 times but got no response. Staff were still clearing away in the restaurant so I knocked on the window and someone came to help me. She said they no longer had the kiosk but I later spotted it under the stairs (but you need the key card to get in there). The room was very clean and no maintenance issues except smell from the drain in shower room. I used just the floor mat & small towel, and hung them on the pegs but they were removed and not replaced. It wasn't a mistake because they weren't replaced the next day either. The bed was very comfortable, and I appreciated having a drinks fridge. It's convenient and in a pleasant area with shops and restaurants. Take the train from airport (down escalator at main entrance) direction Hoorn. Left out of station about 1/2km, then right at Dunkin' kiosk through Rozenhof mall and it's on other side of square.
John
Stayed 3 nights in Dec 2024