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"Great staff"

"My door was broken. I had to slam it in order for it to shut. But other than that, my stay was amazing! "

"I stayed here for 4 nights. Room was nice, bed was comfortable. There were only 2 channels in English and neither had good content so I used my laptop to watch YouTube. Breakfast was good, variety of food and attentive staff. Sameers team were great. Reception staff were very helpful also. Had an issue with one of the staff members in the gym but this was quickly resolved by the hotel. They definitely pay attention to customer service. "

"Great overall hotel!"

"enjoyed our stay here"

"We would like to thank you for our stay - lovely property but more especially the staff and people were kind and responsible. There was a minor problem with our room and response was excellent and caring. Would highly recommend."

" It is a safe and quiet area. The hotel is very clean. Food is delicious. I like the buffet nights in the first-floor dining room. Carmela rendered service above and beyond her job. She was very accommodating and pleasant. My only comment is the dining room on the 3rd floor is a smoking-allowed area. I cannot take any cigarette smell, but one has a choice to order room service, and this is what I did. If this is the only dining room for the night- make it non-smoking and have another place for smokers. If one is out for a 12-hour tour, sitting in the dining room and enjoying a meal after a long day is nice- not eating one's in the hotel room. The 3rd-floor dining staff (I forgot his name) was very nice and accommodating also. My room is very clean and maintained every day. I slept well. "

"We loved our stay at Fairmont. Everything was amazing especially the Front Office manager Rakan Alnjadat was extremely helpful and hospitable. We loved his professionalism and will definitely visit again. "

"Very good hotel"