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"We enjoyed our stay. The hotel is very clean and the staff is very helpful. The breakfast was great! Highly recommend to include breakfast in your reservation. Very convenient. The rooftop deck is awesome. Really nice to have a relaxing outdoor space. "

"The staff went above and beyond in helping us. "

"We had a wonderful stay at the Roma Hotel! The staff were VERY welcoming, Our room was very comfortable, super clean, and provided everything we needed for a relaxing family stay. Breakfast was fantastic, with so many choices that everyone in the family found something they loved, everything was fresh and delicious. The hotel is also located in a safe and convenient area, with easy access to restaurants, shops, and transportation. We highly recommend the Roma Hotel Lisbon for families looking for a clean, comfortable, and friendly place to stay!"

"Great service and clean."

"When we arrived, we were greeted well by the front desk. The young man that showed us to our room was exceptionally sweet and nice. Unfortunately I did not get his name, but he greeted us every morning. In the restaurant, Nelson became one of my favorite waiters there. He was always so energetic and full of life and positive energy. During the last two days of our nine day stay, I was sick and Nelson brought over a special tea his grandmother would make and even brought me an extra to go. The hotel doesn’t offer too many towels and despite asking three days in a row, we did not receive extra towels. We finally stopped someone in the hallway and she was able to accommodate us. Same with the in room coffee service. It was good. It was just you had to ask the right person for additional regular coffee and cream. Overall, it was in a nice section of town and we were able to walk around easily, or take an Uber if we were feeling particularly tired. Lisbon is a beautiful city and we would go there again!!"

"Very friendly customer service "

"Felt sketchy with no one to check you in. While we encountered no issues it felt strange that we saw no one at all. "

"Great staff that will provide a warm welcome from the get-go. They were super friendly and helpful every time I had a question. Will definitely recommend and hope to stay at their other location when I travel to Europe! Location is great as well and there are dining options available. It’s a little bit of a maze, but the facility is lovely! "

"Clean and the front desk staff was wonderful our plane landed before check in so we walked the 2 blocks to the motel and they worked with us to get us checked in early since we were on the plan all night. "