2/10 Terrible
Timothy O.
9 Aug, 2024
Disliked: Cleanliness
Horrible and rude property owner; didn’t stay.
I see I only have 1500 characters not enough. We were in town for a reunion and arrived as agreed after noon. I was told by the owner the key is in a lock box and that she would turn on AC remotely an hour before we got there. I said between 12-1 pm.
We actually arrived at 1:45, the key was there as promised. That’s where everything went down hill.
We walked in, AC was not running and it was 93 degrees and humid. The house did not smell clean, There were ashes in the fireplace that added to the bad odor; later I was told that the owner was just there to clean two days before.
Immediately my wife and I went into, “are we going to stay here” mode. We’ve had bad experienceds that we’ve suffered through before and will never do that again. I have multiple photos of the furniture and carpets being stained. Which I sent to VRBO and they called these, “minor issues”
The grill in the back yard still had meat and grease on it. I have a photo.
I fiddled with the AC to get it to work. Two floor standing portable units with flexible duct tubes leading out the window and one old style window AC, that popped a breaker within minutes of our switching it on.
The two floor standing units, one in the living room and one on the master bedroom were wholly inadequate. The one in the living room stopped working shortly after I turned it on.
We took photos, assessed our situation and I contacted the owner to tell her we are not staying in th property and wanted a full refund. I was rudely denied.
Timothy O.
Stayed 3 nights in Aug 2024