Find Family Hotels in Alishan

"The hotel location is very near the subway station. Room is very clean and spacious. The staff are very friendly and helpful."

"Nice, spacious lobby and corridors. 4-star hotel service is above expectation. VIP gives access to free drinks and snacks in the afternoon / evening. Room is also big by Asia standard. "

"the hotel's tea-themed lobby and tranquil setting appealing, and the check-in was efficient. However, they noted a contrast in friendliness between front office staff and service attendants, specifically praising a tall male staff member with glasses. The room lacked hanging space, had limited amenities (2 biscuits, 2 tea bags, no coffee), a malfunctioning automated toilet, and non-functional Netflix. The centrally controlled AC had only an on/off setting, the bed was too firm, and the pillows too soft, leading to sleepless nights. Morning noise from housekeeping was also an issue. Breakfast tasted good, with commendable noodle and dumpling options, but the dining room's aesthetic was disliked. The small, glass-enclosed fitness center had outdated cardio machines, no AC, towels, or water. The visually appealing pool had restricted hours, and the guest was dissatisfied with a late afternoon incident where a staff member impolitely asked them to leave or pay NTD300 without prior notification. While the hotel exterior was well-maintained, some outdoor furniture and lighting were in disrepair and posed safety concerns."

"The service is wonderful! They have shuttle buses for ppl climbing up mountain early in the morning for sunrise! Staff are very nice and helpful! The room is spacious and clean! View is also wonderful!! "

"The selling point of this place is its location from where you can walk 15 minutes up a small hill to see Alishan sunrise. This advantage may be the disadvantage the same time, because for these tourists who come to Alishan first time, transportation between the Alishan park entrance (the transportation hub) and the hotel is a little bit confusing. This hotel is half hour bus-driving from the entrance and you must pre-book the hotel shuttle to pick you up at the bus station. But overall my experience there was good and the lady boss was very nice and helpful. The facility and amenity are good."

"櫃檯服務親切，還幫我們升等房間。辦理入住快速，周圍交通便利，還有專屬停車場。下次可以再來住。"

"Great hotel "