El Lago

Family-friendly aparthotel with a seasonal outdoor pool and a 24-hour front desk

Photo gallery for El Lago

Outdoor pool
Lobby
Interior
Exterior
Beach nearby

Reviews

7.2 out of 10
Good

Apart-hotel

Sleeps 420.0 sq m

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Air conditioning

About this property

El Lago

Family-friendly aparthotel with a seasonal outdoor pool and a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Self parking is free. Other amenities include a snack bar/deli, WiFi in public areas, and a seasonal outdoor pool. The apartment offers WiFi, a kitchenette, and a TV with satellite channels. Additional amenities include a balcony, in-room massages, and a hair dryer.
This aparthotel offers 110 accommodations with hair dryers. Rooms open to balconies. Satellite television is provided. Accommodations at this 3-star aparthotel have kitchenettes. Bathrooms include bathtubs or showers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Body scrubs

Internet

  • WiFi available (EUR 2 per hour)

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • On site car rental

Family friendly

  • Children's pool
  • Playground

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 14-20 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bathrooms

  • Private bathroom
  • Bathtub or shower
  • Towels provided
  • Hair dryer

Entertainment

  • 38-inch TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Work spaces

  • Desk

Climate control

  • Air conditioning

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Safe at front desk
  • In-room massages
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Mini golf on site
  • Bicycle rentals on site
  • Sailing nearby
  • Scuba diving nearby
  • Surfing/body boarding nearby
  • Windsurfing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 110 rooms
  • 5 floors
  • Built in 1987

Similar properties

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 to 20 per person
  • Fee for in-room wireless internet: EUR 2 (rates may vary)
  • Fee for wireless internet in public areas: EUR 2 per hour (rates may vary)
  • Fee for wired internet in public areas: EUR 2 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Lago Alcudia
El Lago Apartments Alcudia
El Lago Alcudia
El Lago Aparthotel

About the neighborhood

Map
Murta - Esq. Av. Pere Mas I Reus, 1, Alcudia, Balearic Islands, 07410

What's nearby

  • Alcúdia Beach - 5 min walk
  • Hidropark - 17 min walk
  • Roman Remains of Pollentia - 3 min drive
  • Alcúdia Port - 3 min drive
  • Playa de Muro - 6 min drive

Getting around

  • Sa Pobla Station - 16 min drive
  • Palma de Mallorca Airport (PMI) - 47 min drive

Restaurants

  • ‪Bellevue - ‬10 min walk
  • ‪L’Épicerie Alcudia - ‬17 min walk
  • ‪Banana Club - ‬15 min walk
  • ‪S'àmfora - ‬3 min walk
  • ‪El Loro Verde - ‬2 min walk

Frequently asked questions

Does El Lago have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking at El Lago?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Lago?

Check-in start time: 1 PM; Check-in end time: anytime.

What time is check-out at El Lago?

Check-out is at noon.

Where is El Lago located?

This family-friendly Alcúdia aparthotel is located in the entertainment district, within a 15-minute walk of Alcúdia Beach and Platja dels Francesos. Playa de Muro is 1.4 mi (2.3 km) away.

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El Lago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 175 reviews
Rating 8 - Good. 80 out of 175 reviews
Rating 6 - Okay. 63 out of 175 reviews
Rating 4 - Poor. 10 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tero

Liked: Staff & service
Stayed 1 night in Jul 2018

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt til børnefamilie
Helt perfekt til en børnefamilie
Stayed 7 nights in Jul 2018

8/10 Good

Roy Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billig /sentralt og greit hotel
Billig hotel midt i dollargaten. Minus : litt støy ut mot gaten og i gang. Litt lite baseng med ikke altfor mange solsenger. Pluss: Billig hotel med det du trenger, grei stue med sovesofa og eget soverom med bra skaplass. Greit bad, liten balkong med bord /stoler.Greit lite kjøkken med kjøleskap,micro og komfyr. Resturanger,butikker rett utenfor ,puber oppi gaten. 3-4 min gange ned til stranden. Meget hyggelig personale og meget bra renhold. Et hotel vi har brukt som familie på 4 og par.Greit 3 stjerners hotel.
Stayed 4 nights in May 2018

8/10 Good

Mathias, Danmark

Liked: Staff & service
Stayed 9 nights in May 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Bodil

Liked: Cleanliness
Prisvärt för det man betalar för; rent och trevlig personal. Nära stranden och kommunikationer.
This review was submitted before 2018 and has not been verified.

8/10 Good

mick, teesside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good central base
the el lago apartments are very central off the main street which has countless bars and shops and eating places, I have been before to alcudia but not stopped at el lago it was a pleasant surprise as it was clean and very friendly staff pool was small but not to crowed so it was ok I would stop there again for sure, don't expect 5 star treatment at 3 star prices so based on that excellent.
This review was submitted before 2018 and has not been verified.

8/10 Good

Gill, uk

Liked: Cleanliness, room comfort
Clean and basic
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Kristian

Disliked: Property conditions & facilities, room comfort
Ikke barnevennlig,dårlige senger mye støy.
Billig hotel med ukomfortable senger, bråkete dører,vannkraner og støy fra gata. Dårlig standard på bad og hadde til å med kakerlakker på badet. Heisene var trange og fikk så vidt inn en barnevogn. Ikke barnevennlig hotell! Hyggelig personalet, ligger sentralt og god renslighet.
This review was submitted before 2018 and has not been verified.

8/10 Good

Mickaël

Liked: Cleanliness, property conditions & facilities
Good stay overall
Good hotel with spacious rooms and good facilities. Decoration is a bit old-fashioned but that's fine for us. WiFi is not free. 4€ per day is a bit ridiculous.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
OK for the price
The hotel provided a base for the IM Mallorca. The kitchenette was very basic, not even a microwave, just 2 rings. The room was basic, it had all you needed, but not high quality. The TV was an old Cathode Ray Tube TV that required a 10 euro deposit to get the control so you could watch it - limited channels.
This review was submitted before 2018 and has not been verified.

6/10 Okay

lili

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bof!!!
Nous avons passé 4 nuits au sein de cet hôtel, rien à redire au niveau propreté et accueil, le personnel très bien, mais impossible de dormir sans boules quies... Nous avons eu un appartement situé au 1er étage pourtant face à la piscine mais en bas il y a un restaurant avec un jeux pou les enfants qui est un château gonflable actif à partir de la fin de matinée jusqu'à minuit. Donc impossible de prendre un seul apéro sur le balcon ou de dormir tranquille avant minuit avec le moteur du château gonflable qui fait un bruit insupportable.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious,close to shops,restaurants and the beach, beds too firm
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

This review was submitted before 2018 and has not been verified.

6/10 Okay

nina

Disliked: Room comfort
Prima uitvalsbasis
Prima complex. Vlak bij zee. Nette kamers, elke dag even opgeruimd en schoongemaakt. Ver genoeg van de all inclusive concepten Alcudia heeft een leuk centrum/haven, ong 20 min lopen langs een leuk pad langs het strand
This review was submitted before 2018 and has not been verified.

6/10 Okay

Beverley, Hampshire England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what I expected
The hotel el logo is a self catering appartment complex in not a bad location however when your self catering there are basic expectations one of them being a kettle which is a available at an extra cost as is toaster and remote control as with most hotels a deposit and cost for safe However if you have young children a basic need might be a microwave not here didn't ask as got fed up. The apartment kitchen consists of a few cupboards two rings and a sink When we had a ring on and air con and lights the electricity kept tripping when the engineer came to sort it he flipped the switch and then said do this if it happens again Which it did glad to report I'm still alive
This review was submitted before 2018 and has not been verified.

8/10 Good

Bindy, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stroll to beach.Plenty nearby shops & food
Great value and ideal location. Suitable for those without a car. Nearby shops, restaurants and pubs. A short stroll to the beach. Some noise from outside as a busy area but usually quiet after 11pm. Hotel staff all friendly and helpful.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

sara, oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kort vei til alt
Litt bråk på kvelden da den ligger så sentralt men ellers alt var bra! Dumt å måtte betale for fjernkontroll for å se tv også men ingenting annet å klage på
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

SITUE EN PEIN CENTRE VILLE TROP TROP BRUYANT
REVEILLES A 6 H DU MATIN PAR LES LIVREURS DE RESTO POUBELLES TRAIN TOURISTIQUE
This review was submitted before 2018 and has not been verified.

6/10 Okay

Lauren, London

Liked: Cleanliness, room comfort
You get what you pay for
Hotel is close to the beach and there's a few shops nearby so handy if you want to save money by eating in. Not the best self catering facilities, no microwave or kettle, just a hob. Pretty standard other facilities, air con was fine. On quite a busy road so some noise but nothing unbearable. staff were friendly, and on the most part helpful, although made things like getting clean towels difficult.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Suitable for both small families and elderly travellers. Perfect location close to beach and restaurants .
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Godt hotel - dog støj fra vej med meget trafik.
This review was submitted before 2018 and has not been verified.

8/10 Good

Béatrice , france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel proche mer
J'ai bien aimé l hôtel est bien situé proche centre et mer
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nära till stranden och resturanger.hotellet kändes slitet men ändå värt med tanke på att det var billigt.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities