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Hotel Akumal

2.5 star property
Hotel in Akumal, near Akumal Beach

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Photo gallery for Hotel Akumal

Standard Double Room, 1 Queen Bed | Terrace/patio
Standard Triple Room | In-room safe, individually decorated, individually furnished, desk
Standard Quadruple Room, Tower | In-room safe, individually decorated, individually furnished, desk
Reception
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

In-room safe, individually decorated, individually furnished, desk

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Elite Studio Suite, 1 King Bed

Elite Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Elite Studio Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, Tower

Standard Quadruple Room, Tower | In-room safe, individually decorated, individually furnished, desk

Standard Quadruple Room, Tower

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, City View

In-room safe, individually decorated, individually furnished, desk

Standard Triple Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 29.9 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Exterior

Akumal Bay Beach & Wellness Resort - All Inclusive

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  • Pool
  • Hot Tub
  • Breakfast included
9.0 out of 10, Wonderful, 1,003 reviews
Akumal Bay Beach & Wellness Resort - All Inclusive

About the neighborhood

Map
Avenida Gonzalo Guerrero, Mazana 6, Lot 2, Akumal, QROO, 77780

What's nearby

  • Akumal Ecological Center - 11 min walk
  • Akumal Beach - 12 min walk
  • Riviera Maya Golf Club - 4 min drive
  • Yal-ku Lagoon - 7 min drive
  • Half Moon Bay - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive

Restaurants

  • ‪Mediterraneo - ‬10 min walk
  • ‪Akumal Sushi Beach Bar - ‬15 min walk
  • ‪Market Café - ‬11 min walk
  • ‪Preferred Club - ‬12 min walk
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬18 min walk

About this property

Hotel Akumal

Hotel near Akumal Beach
Close to Half Moon Bay, Hotel Akumal provides amenities like a free daily manager's reception and a terrace. Stay connected with free in-room WiFi.
You'll also find perks like:
  • English breakfast (surcharge), smoke-free premises, and concierge services
  • Tour/ticket assistance and a front-desk safe
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee weekdays 7:00 AM–10:00 AM: MXN 5-8 for adults and MXN 3-5 for children
  • Free daily reception

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 5 to 8 for adults, and MXN 3 to 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Akumal Caribe Hotel
Caribe Hotel Akumal
Hotel Akumal Caribe Riviera Maya Mexico
Hotel Akumal Hotel
Hotel Akumal Akumal
Hotel Akumal Hotel Akumal

Frequently asked questions

Is Hotel Akumal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Akumal?

This hotel doesn't offer parking.

What time is check-in at Hotel Akumal?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Akumal?

Check-out is at noon.

Where is Hotel Akumal located?

Situated by the sea, this hotel is within a 15-minute walk of Hekab Be Biblioteca and Akumal Beach. Akumal Ecological Center and Half Moon Bay are also within 2 mi (3 km).

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Hotel Akumal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

8.6/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel
The room was spacious. There was hot water, AC, and on site roadside free parking. WIFI only worked in lobby. Community balcolny was nice to relax at and there was a large table to sit down.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price.
Stayed 7 nights in Jun 2021

2/10 Terrible

LAURA

Stayed 2 nights in Mar 2021

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Es un pequeño hotel, limpio, agradable con buena atención, ideal para viajes en grupo, nosotras éramos cinco y quedamos muy bien en una habitación. Recomendable
Stayed 1 night in Dec 2020

8/10 Good

Olivier

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel très propre au "pueblo". Loin des "Resort!"
Stayed 1 night in Mar 2019

2/10 Terrible

Satomi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel it the most terrible one that we have ever experienced. The room shares several windows with the next room, and we cannot completely turn down the light because of the brightness of the next room. We could not sleep until midnight. They do not have any parking area and we should use street to park the car. Also, outside is so noisy. The bathroom was broken and they did not repair. Also, we could not use other bathrooms because others were also broken. So we checked out beforehand, although we have already paid for all stay. We strongly and repeatedly argued for a refund, but they denied. We asked Expedia for help, and they also did not help at all. Expedia argued that they do not have any responsibility for the introduction of such a terrible hotel.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happiness
We stayed in a room off to the side of the check in area. No windows, and totally dark! It was heaven after always being waken at 4 am by the birds, then the sun, and traffic. The room was nice and quite to sleep in. We were offered another room but we declined because it was so quite there. The room also had strong wifi as I don’t think other areas may have. The hotel I think owns the grocery store too,well stocked and nice and clean. Great job hotel Akumal
Stayed 3 nights in Jan 2019

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number1 in cleanliness
Room clean and attractive. Not enough hot water. Noisy street out side. No curtains to block sun in morning. Nice terrace
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 minute walk from the beach. Good hotel for the price compared to the popular more touristy hotels on the beach. Local area is a bit rough. I was about leaving our rental car parked on the street but we parked it right outside the hotel and it was completely fine. The room was lovely and big and has a nice balcony/terrace area.
Stayed 2 nights in Jun 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Sin estacionamiento
Me decepcionó pongan que tiene estacionamiento cuando lo tienes que dejar en la calle y dicen ellos te lo cuidan
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable housing near Akumal Beach
It met all of our needs, and was beautiful inside. Gentle, helpful staff were patient with our poor Spanish.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

richard

Liked: Cleanliness
The credit card machine did not work (it was an ordeal to check in). The front desk gentleman spoke no english. There as little water pressure and no hot water. The air con remote did not work. Very noisy street in the morning. Advertised as a B&B, no breakfast. Expensive at $70. Not a good value.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern rooms...
Very nicely decorated and modern rooms in a little hotel with friendly staff. There is no other service than a front desk person, and you have to park in the street. The hotel is located in what I will call downtown Akumal, which is not the touristic area, and even if you can easily walk to the beach (15 min), it looked like we were the only tourists here, surrounded by locals and in the end, all worked well... people are friendly and even if I was concerned leaving the car in the street for the night, everything went fine and we enjoyed our stay in Akumal. It's very worth it if you want to swim with sea turtles and get a quite fair price for the accommodation ( still I found it expensive compare to other places during our road trip).
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and clean room
This is a very simple, clean and newly updated hotel in Akumal town, inland from Akumal beach, but not easy to get to without a car. So a good place for a night sleep but nothing else.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
This was a great choice and a great hotel in a delightful town. Ten minute walk to snorkel with Las Tortugas off the beach. You should be aware however that the location map on Hotels.com is not correct. It shows the hotel on the beach side of the highway. It is actually across the highway in the pueblo though this is not a problem as the beach is an easy ten minute walk away.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

R, B

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beyond bare bones
We had a very hard time finding the place to begin with and the phone number was wrong on the Expedia website. So I contacted customer support and it took them 20 minutes to locate the correct phone number and get them to answer. We locate the place and nobody was at the front desk for another 10 minutes and the location was in a sketchy neighborhood. So I get into my room which was very clean but had no tv and no windows, not for claustrophobic people, I walk to the closet place to eat and when walking back actually saw a guy walking around with a machete close to the hotel. This place isn't a hotel as more of a B and B With no breakfast not worth the money
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et bon accueil
Hôtel parfait mais Akumal, l'argent est roi, tous ce paye et cher, vous voulez vous garer c'est payant, vous voulez vous baigner et bah c'est payant aussi :-(