Castello Boutique Resort & Spa - Adults Only Reviews, Deals & Photos 2024

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Adults-only hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Dates

December 2024

January 2025

Premium Studio Suite, 1 King Bed, Private Pool, Sea View | Terrace/patio

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pool

Breakfast included

Parking included

Gym

Air conditioning

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

Premium Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony

Soundproofed

Air conditioning

Blackout drapes/curtains

Premium bedding

Separate bedroom

Hair dryer

Designer toiletries

30 sq m
Sea view
Sleeps 2
1 King Bed

Superior Room, Private Pool (Individual Pool)

Highlights

Soundproofed

Private pool

Air conditioning

Separate bedroom

Sofa bed

Blackout drapes/curtains

Hair dryer

Designer toiletries

20 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, 1 Bedroom, Pool View (Individual Pool)

Highlights

Separate sitting area

Soundproofed

Private pool

Air conditioning

Blackout drapes/curtains

Separate bedroom

Hair dryer

Designer toiletries

40 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Superior Room (Outdoor Jetted Tub)

Highlights

Soundproofed

Private rooftop spa tub

Air conditioning

Blackout drapes/curtains

Separate bedroom

Hair dryer

Designer toiletries

Jetted bathtub

30 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Separate bedroom

Sofa bed

Blackout drapes/curtains

Hair dryer

Designer toiletries

50 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Superior Room, Garden View

Highlights

Soundproofed

Air conditioning

Separate bedroom

Sofa bed

Blackout drapes/curtains

Hair dryer

Designer toiletries

Daily housekeeping

30 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premium Studio Suite, 1 King Bed, Private Pool, Sea View

Highlights

Balcony

Soundproofed

Private pool

Air conditioning

Blackout drapes/curtains

Separate bedroom

Hair dryer

Designer toiletries

35 sq m
Sea view
Sleeps 2
1 King Bed

Superior Double or Twin Room, Pool View

Highlights

Soundproofed

Air conditioning

Blackout drapes/curtains

Separate bedroom

Hair dryer

Designer toiletries

Daily housekeeping

In-room safe

13 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, 1 King Bed, Jetted Tub

Highlights

Soundproofed

Air conditioning

Blackout drapes/curtains

Separate bedroom

Hair dryer

Designer toiletries

Jetted bathtub

Daily housekeeping

45 sq m
Mountain view
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Spa

Kids pool

About the neighborhood

Sissi, Agios Nikolaos, Crete Island, 72400

What's nearby

Palace of Malia - 7 min drive - 6.0 km
Potamos Beach - 11 min drive - 6.8 km
Star Beach Water Park - 14 min drive - 14.3 km
Malia Beach - 16 min drive - 10.0 km
Stalis Beach - 17 min drive - 11.6 km

Getting around

Nikos Kazantzakis Airport (HER) - 30 min drive

Restaurants

‪Taverna Eva - ‬7 min drive
‪Imperial Lounge - ‬11 min drive
‪Laguna Mediterranean Restaurant - ‬11 min drive
‪Ormos Cafe - ‬5 min walk
‪Flavour - ‬3 min walk

About this property

Castello Boutique Resort & Spa - Adults Only

Luxury boutique hotel near Palace of Malia

Take advantage of a free breakfast buffet, a beach bar, and a poolside bar at Castello Boutique Resort & Spa - Adults Only. Active travelers can enjoy amenities like cycling and horseback riding at this hotel. Treat yourself to hydrotherapy, a body wrap, or a massage at Callista, the onsite spa. Be sure to enjoy breakfast and dinner along with international cuisine and garden views at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

You'll also enjoy perks such as:

An indoor pool and an outdoor pool
Free self parking
Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
A front-desk safe, a banquet hall, and ATM/banking services

Room features

All guestrooms at Castello Boutique Resort & Spa - Adults Only feature thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.

More amenities include:

Designer toiletries and hair dryers
Daily housekeeping and phones

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hellenic Chamber of Hotels' Boutique Hotel - This property has received certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Greek, Italian, Romanian, Russian

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free secured, covered self parking on site
24-hour roundtrip airport shuttle (surcharge)
Free beach shuttle

Food and drink

Free buffet breakfast available daily 7 AM–10:30 AM
2 restaurants and 1 coffee shop/cafe
1 beach bar, 1 poolside bar and 1 bar
24-hour room service

Restaurants on site

Elea
Gazebo a la carte

Things to do

Bicycle rentals
Fitness center
Full-service spa
Horse riding/rentals
Indoor pool
Outdoor pool
Sauna
Steam room

Conveniences

ATM/banking services
Banquet hall
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Meeting room

Outdoors

Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massages
Sauna
Spa open daily
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Smooth flooring in room
Tile flooring in room

Couples dining
Romance packages available

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Designer toiletries
Hair dryer
Towels

Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

This property enforces a strict dress code in the restaurants during dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: EUR 70 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Castello Boutique Resort Adults Agios Nikolaos

Castello Boutique Resort Adults

Castello Boutique Adults Agios Nikolaos

Castello Boutique Adults

Castello & Agios Nikolaos

Castello Boutique Resort Spa

Castello Boutique Resort Spa Adults Only

Castello Boutique Resort & Spa - Adults Only Hotel

Castello Boutique Resort & Spa - Adults Only Agios Nikolaos

Frequently asked questions

Does Castello Boutique Resort & Spa - Adults Only have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Castello Boutique Resort & Spa - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castello Boutique Resort & Spa - Adults Only?

Self parking is free at this property.

What time is check-in at Castello Boutique Resort & Spa - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Castello Boutique Resort & Spa - Adults Only?

Check-out is at 11:00 AM.

Does Castello Boutique Resort & Spa - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per vehicle applies.

Where is Castello Boutique Resort & Spa - Adults Only located?

Situated by the sea, this luxury hotel is 3.7 mi (5.9 km) from Palace of Malia and within 12 mi (20 km) of Star Beach Water Park and Aquaworld Aquarium. Port of Hersonissos and Labyrinth Park are also within 16 mi (25 km).

Castello Boutique Resort & Spa - Adults Only Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Sabet, OAKVILLE

10 November 2024

Stayed 1 night in Oct 2024

8/10 Good

PHILIP

Traveled with partner

18 September 2024

Liked: Cleanliness, amenities, property conditions & facilities

Enjoyable

Stayed 7 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with partner

13 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay here. The room, facilities, dining, and staff were all superb.

Stayed 3 nights in Jul 2024

10/10 Excellent

C

17 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent service from start to finish. Hotel is spotless and the breakfast was very good.

Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

22 August 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2023

8/10 Good

Eckard

13 June 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Sophie

Traveled with partner

12 August 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay here! Would definitely go back. The staff are so lovely and helpful they work so hard. Spa was great too. The area is super chilled and great food and friendly hospitality. Only thing would say is the Wi-Fi isn’t perfect but think that’s Greece in general.

Stayed 7 nights in Aug 2022

6/10 Okay

Nitesh

Traveled with partner

26 July 2022

Liked: Cleanliness, property conditions & facilities

Definitely not a 5-star property. I have seen better 3-star properties with better amenities and facilities.

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

16 September 2021

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness

Nice Hotel but obviously Covid is still restricting staff levels. Room comfortable but not as described on Hotels.com. Room did not have hot tub which was in the description. Only got 2 small bottles of water on first day. Had to keep asking for cups/t-bags. Cleaning not great and no towels on 2 days. Other guests in hotel were returning customers and they were disappointed with the changes/issues. Would return to the area again but not that hotel. At the moment it is not 5* as advertised

Stayed 11 nights in Aug 2021

4/10 Poor

Verified traveler

15 September 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Be aware before you book

We booked a suite with private pool thinking that the price and reviews made it sound like a 5 star experience. It came very highly rated, which is very surprising and makes the whole peer review exercise unreliable for future bookings. Our room was really in terrible condition. The pictures do not show how much wear and tear the hotel is under. The blue couch in our room was marked with brown from dirt and the towels had holes in them (see photos). Not to mention that the floors had the grout scrubbed white but the rest of the tiles they did not clean... The staff was kind and apologetic but there is nothing they can do. Just beware when you book not to pay a premium which is non refundable... Other rooms may be better and are much cheaper. The pool is nice. The dinner is not to our taste (we prefer the local Taverna food) but included in the rate, so a cheaper solution. Their COVID sanitation is likely to standards. I left and felt cheated and disappointed. Luckily we booked for one night and left for a luxury five star hotel at the same price.

Stayed 1 night in Sep 2020

10/10 Excellent

Carol

9 October 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Sep 2019

10/10 Excellent

Maria L

7 October 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greek vacation.

Wonderful hotel , friendly and helpful staff .

Stayed 3 nights in Oct 2019

10/10 Excellent

Joshua

30 August 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Amazing stay! Very hospitable and accommodating. 5 star service, with very friendly and helpful staff!

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

9 May 2019

Stayed 7 nights in Apr 2019

8/10 Good

N, UK

21 October 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, not outstanding

I'll start off by saying the reception staff were excellent from even before my arrival. I had high expectations of the hotel as it is a 5* and has such fantastic reviews, but I was a little disappointed. The food is not as good as I'd expect - breakfast is fine, starters and desserts at dinner are ok, but mains are not great. Every option seemed to taste pretty similar with similar vegetable accompaniments/sauce each night. The cooking of the meat for mains was not of a consistent quality. We had a room with individual pool which was nice, but not quite as special as I'd thought. The outside walls between the rooms with pools is very low so had our neighbours been out more it wouldn't have felt private at all. We tried the spa as when we booked it came with a complimentary massage. The spa was nice, and massage was fine, although didn't appreciate the masseuses whispering to each other throughout, quite distracting from this relaxing experience. The town itself really does not have much at all, so it's a good thing we were looking for only a relaxing holiday where we'd stay in the hotel the whole time. Not very picturesque. Overall slightly disappointing - the hotel overall seems a bit out of place in this location, and with some improved dining options and a more luxurious feel I would agree with a 5* rating; as is I found it more of a solid 4*.

Stayed 6 nights in Oct 2018

10/10 Excellent

Mike, Ramsgate, Kent, UK

1 October 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A chill out week

We wanted a week to chill ot and that is exactly what we had and will give some seriuos thought to returning next year.

Stayed 7 nights in Sep 2018

10/10 Excellent

Fiona, Australia

2 September 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and peaceful

Although I’m a mother of two I never truly realised how lovely it was to swim in a pool, relax on a lounger with a book, or eat a meal in the company of adults only, with no children around. A truly peaceful stay. All staff members are amazing and go above and beyond to ensure you have an enjoyable stay.

Stayed 4 nights in Aug 2018

8/10 Good

koala, london

26 August 2018

Liked: Room comfort

Comfortable hotel but lacking atmosphere

Hotel was adequate but lacked some of the final finishing touches eg gym equipment lacking and not in great condition, had to ask for housekeeping to clean room, pool area needs more constant attention and pool towels generally in poor condition. Staff and management are trying hard but lacked atmosphere and finishing touches

Stayed 7 nights in Aug 2018

10/10 Excellent

Susan

29 July 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Castello.

Staff were wonderful helpful and friendly. We were upgraded to a split level suite which we did not expect it was immaculate and we had a pool, sea view and a view of a beautiful church. Shower was fantastic and the bed huge and so comfy. Breakfast was nice with fresh orange and an omelette making station. We did not have dinner but wished we had tried one night. We had a couple of lunches which were fantastic.never had a problem getting a sunbed and the pool was lovely. We loved our stay at Castello and Sissi is a fantastic resort. Probably the nicest hotel we have stayed in all our travels around Greece! Hope to return one day

Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

26 July 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service was outstanding and seamless, just what I would expect from a hotel like this. Eventhough we only stayed for one night it was very comfortable and we felt right at home. Breakfast was included in our hotel room and the pool was clean and nice to swim in. We didn’t get a chance to explore the area but heard that there are a few beaches within walking distance that are beautiful.

Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

20 July 2018

Liked: Cleanliness, room comfort

Further from the beach than I thought

Further from the beach than shown on the photos. Room was excellent but disappointed in the restaurant - standard of food and staff not that of a five star. Very little entertainment but the one we did see water aerobics was excellent.

Stayed 7 nights in Jun 2018

10/10 Excellent

dave, Lancs

20 July 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a lovely town

Greta little resort, friendly people, very reasonable prices, good choice of bars and restaurants

Stayed 7 nights in Jul 2018

10/10 Excellent

I, London

17 June 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and pleasant hotel.

Very friendly and pleasant hotel to relax. It’s a boutique and very private. Never overcrowded pools. Lovely restaurant. Chef is very imaginative. A la cart menu is nicely presented. Staff can’t be more helpful. Drinks are served in style in nice glasses and local wine list is very impressive. Rooms are well appointed with private pools and great bathrooms with jacuzzi and rainman showers. Overall we had a great time.

Stayed 7 nights in Jun 2018

10/10 Excellent

DianeW, Norfolk

22 October 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel in Sissi

Lovely to stay at a smaller luxury hotel. Food, staff and everything else excellent.

Stayed 7 nights in Oct 2017

10/10 Excellent

mark, morpeth

1 October 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little luxury in a quiet village

It was our fifth or sixth time at the hotel and it was as good as ever. The room with the private pool is lovely and private and the staff are all helpful and friendly. The hotel is exceptionally clean and I am sure the maid would clean the room twice a day if you let her ! We will return next year

Stayed 10 nights in Sep 2017

Castello Boutique Resort & Spa - Adults Only

Choose dates to view prices

Photo gallery for Castello Boutique Resort & Spa - Adults Only

Reviews

Wonderful

Popular amenities

Room options

View all photos for Premium Room, 1 King Bed, Balcony, Sea View

Premium Room, 1 King Bed, Balcony, Sea View

Highlights

View all photos for Superior Room, Private Pool (Individual Pool)

Superior Room, Private Pool (Individual Pool)

Highlights

View all photos for Junior Suite, 1 Bedroom, Pool View (Individual Pool)

Junior Suite, 1 Bedroom, Pool View (Individual Pool)

Highlights

View all photos for Superior Room (Outdoor Jetted Tub)

Superior Room (Outdoor Jetted Tub)

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for Superior Room, Garden View

Superior Room, Garden View

Highlights

View all photos for Premium Studio Suite, 1 King Bed, Private Pool, Sea View

Premium Studio Suite, 1 King Bed, Private Pool, Sea View

Highlights

View all photos for Superior Double or Twin Room, Pool View

Superior Double or Twin Room, Pool View

Highlights

View all photos for Junior Room, 1 King Bed, Jetted Tub

Junior Room, 1 King Bed, Jetted Tub

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Castello Boutique Resort & Spa - Adults Only

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Castello Boutique Resort & Spa - Adults Only Reviews

Reviews

Wonderful