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"The only negative was that other guest’s dog lefy 2 piles of geces in the corridet. Someone tried to remove it but left 2 significant feces smears on the carpet. We immediately notified front desk receptionist. Then next morning we told the housekeeper who was aware. The smears remained for our entire visit until our last morning when we submitted complaints to reception director again, it was finally cleaned at the time of our departure. We completed guest surveys & complaint forms. Since dogs...

"This is a beautiful hotel in a nice part of the old town. The hotel decor is stunning. The wellness section was a great addition. We got a free upgrade to a gorgeous suite - thank you hotel!! It made our stay even more special. We would highly recommend. "

"Very holiday atmosphere! "

"Basel is a quaint city. Rooms were clean. Easy public transportation to downtown and zoo. The hotel bar had a great attentive bartender and breakfast was a good spread every day."

"This hotel is centrally located and check-in was easy. The staff is very courteous and we enjoyed drinks at the bar one night. Accommodations met all of our expectations. "

"Quite good. Good service with the shuttle bus service to airport. Terrible WiFi in my room 1312 - couldn’t connect my pc only my phone had a week signal. "

"Perfect location. 5 min walk to France and 5 min walk opposite side to Switzerland. A cheap option to visit Basel. "

"Nice hotel, beautiful spacious rooms. "