See all properties
Save

H10 Costa Adeje Palace

4.0 star property
Beach resort with 5 outdoor pools, near El Duque Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for H10 Costa Adeje Palace

Exterior
Exterior
Desk, free rollaway beds, free WiFi, bed sheets
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Room service
  • Hot Tub
  • Parking available
The price is AED 1,034
AED 1,107 total
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Superior Double Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults and 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly cleaning supplies
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 Adults + 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room Single Use

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 Adults and 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Rainfall showerhead
Hair dryer
Bathrobes
Private bathroom
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room Single Use

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Privilege (2 Adults and 1 Kid)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (2 Adults and 1 Kid)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Rainfall showerhead
Hair dryer
Bathrobes
Private bathroom
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Rainfall showerhead
Hair dryer
Bathrobes
Private bathroom
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults and 2 Kids)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults and 2 Kids)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly cleaning supplies
  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (2 Adults and 1 Children)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (2 Adults and 1 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults and 2 Kids)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults and 2 Kids)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults and 1 Children)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults and 1 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 234 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use, Partial Sea View

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room Single Use, Partial Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Outdoor pool

Hard Rock Hotel Tenerife

Pool
Breakfast included
All inclusive
Spa
9.0 out of 10, Wonderful, (1006)
The price is AED 747
AED 799 total
includes taxes & fees
30 Jan - 31 January 2025
Hard Rock Hotel Tenerife

About the neighborhood

Map
Playa La Enramada, La Caleta, Adeje, Tenerife, 38679

What's nearby

  • El Duque Beach - 6 min walk
  • Tenerife Top Training - 17 min walk
  • Fañabé Beach - 4 min drive
  • Golf Costa Adeje - 6 min drive
  • Siam Park - 9 min drive

Getting around

  • Tenerife South Airport (TFS) - 22 min drive

Restaurants

  • ‪Yum Yum - ‬4 min drive
  • ‪Restaurante Celso - ‬11 min walk
  • ‪Boulevard - ‬4 min drive
  • ‪Coqueluche beach bar - ‬4 min walk
  • ‪Orange Café - ‬4 min drive

About this property

H10 Costa Adeje Palace

Upscale eco-certified resort near El Duque Beach
You can look forward to a poolside bar, a rooftop terrace, and shopping on site at H10 Costa Adeje Palace. Adventurous travelers may like the cycling and fitness classes at this resort. Indulge in a massage, a facial, and a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and a poolside location. Yoga classes are offered at the health club; the property also has a garden, a playground, and a hair salon. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
Additional perks include:
  • 5 outdoor pools and an indoor pool, with a waterslide
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A front-desk safe, a banquet hall, and a 24-hour front desk
  • A porter/bellhop, wedding services, and bicycle tour information
  • Guest reviews say good things about the overall condition
Room features
All 467 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, free extra beds, and daily housekeeping

All inclusive details

All-inclusive room rates at H10 Costa Adeje Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 4.00 per night)
  • Extended parking on site (EUR 4 per night)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 5 for adults and EUR 2.50 for children
  • 4 restaurants
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • El Jable
  • La Choza
  • La Tosca (Pago extra)
  • Adeje Piano Bar
  • Sakura Teppanyaki

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Bike shop
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (5834 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe (surcharge)
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 2.50 for children
  • Self parking fee: EUR 4.00 per night
  • Extended parking fee: EUR 4 per night
  • In-room safe fee: EUR 3.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

H10 Costa Adeje Palace
H10 Palace
H10 Palace Hotel
H10 Palace Hotel Adeje Costa
H10 Costa Adeje Palace Hotel
H10 Costa Palace Hotel
H10 Costa Palace
H10 Costa Adeje Palace Tenerife
h10 Costa Adeje Palace Hotel Costa Adeje
H10 Costa Adeje Palace Resort
H10 Costa Palace Resort
H10 Costa Adeje Palace Tenerife
H10 Costa Adeje Palace Adeje
H10 Costa Adeje Palace Resort
H10 Costa Adeje Palace Resort Adeje

Frequently asked questions

Does H10 Costa Adeje Palace have a pool?

Yes, this property has an indoor pool, 5 outdoor pools, and a children's pool.

Is H10 Costa Adeje Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at H10 Costa Adeje Palace?

Self parking is available for EUR 4.00 per night. Extended parking is available for EUR 4 per night.

What time is check-in at H10 Costa Adeje Palace?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at H10 Costa Adeje Palace?

Check-out is at noon.

Are there all-inclusive benefits at H10 Costa Adeje Palace?

Some rate plans available at this resort are all-inclusive.

Where is H10 Costa Adeje Palace located?

Offering direct access to the beach, this Costa Adeje resort is within a 10-minute walk of Playa de la Enramada and El Duque Beach. Fañabé Beach and Siam Park are also within 3 mi (5 km).

H10 Costa Adeje Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 210 out of 606 reviews" "
Rating 8 - Good. 261 out of 606 reviews" "
Rating 6 - Okay. 89 out of 606 reviews" "
Rating 4 - Poor. 34 out of 606 reviews" "
Rating 2 - Terrible. 12 out of 606 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo Lima, Co. Wexford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff offered an excellent customer services
Stayed 3 nights in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and grounds are beautiful. My first room was exceedingly average - aging decor, smell of ?old cigarettes lingering, some mould in shower. I reported in the morning that there was an issue with the shower water going hot and cold, reception staff were really helpful in upgrading my room which was much better. However, there were ongoing issues with shower also in new room not being very hot - I must have made seven phone calls in total to reception.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful settings and the staff cannot do more for you! The only thing that I haven’t experienced before being all inclusive is that you have to use the same pool towel for the duration of your stay unless you pay €1 per towel per day to change it. Other than that highly recommend
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel everything was perfect apart from the food options, wouldn’t recommend if you hate fish, aswell as breakfast isn’t the best variety it’s the same thing every day.
Stayed 10 nights in Aug 2024

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely maintained gardens around the hotel and scenery next to the beach in general - great sea views from the Privilege room. Nice dining (buffet) area outdoor and indoors (El Jable restaurant). The pools were great. Very happy with our stay (1 week).
Stayed 6 nights in Aug 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the choice of food was outstanding. There were enough sun beds and five pools. The pool ranged from one suitable for toddlers up through one suitable for parents and slightly older children to two deeper pools suitable for more relaxed enjoyment. A beautiful beach was about 5 minutes walk away. Good entertainment also!
Stayed 7 nights in Aug 2024

6/10 Okay

Patience

Disliked: Staff & service
Property was good, some staff service not the best. Diversity training required as we were made to feel like we were at a place we were not needed😞
Stayed 3 nights in Jul 2024

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, definitely recommend!
Stayed 3 nights in May 2024

10/10 Excellent

Lisette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and would recommend
Hotel is really nice, the beds extremely comfortable. Plenty of options for breakfast, lunch a bit repetitive but still nice. Only negatives are the aircon in the room was not good at all and the sun loungers are uncomfortable as they are just metal with no cushion (unless you have upgraded to the privilege package) Overall a great hotel for a great price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We treated ourselves to a night here while visiting my mum who lives more inland. I remembered how kind and friendly the staff were the previous year when we had a day pass, and they were kind again this year. Our standard room was gorgeous with a huge balcony that the older kids loved. Beautiful grounds, but only one warmer pool..nice chilled out vibe. Felt classy and no queuing for anything, food and drinks of good standard.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Colin

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Disappointing
My friend and I went to Tenerife for his birthday. I booked a 'family room' and requested in advance that there should be 2 beds. We were disappointed to find only one double bed and a sofabed. We paid around 850 euros for 3 nights, which had to be paid at check-in before we saw the room. We requested that the hotel add a second bed on the first day, but nothing happened. We asked again on the second day and were told something would be done. We were under the impression a single bed would be added. We were disappointed again to find they had only made up the sofabed. For what we paid, this was a very poor level of service. The room we were allocated was not very nice. It had zero view, blocked by overgrown vegetation. The room was in need of modernisation. For example, electric sockets were old and loose and there were no USB points. The food was very average and not up to the standards of other H10s I've visited in the past. I would not recommend this hotel, there are others that are far better and that take customer service seriously.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jay McLellan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Anne

Stayed 7 nights in Feb 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

4/10 Poor

Anthony

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are incredibly dated, poor standard of finish, carpets worn etc - very different to the nice lounge. For the money, very poor value.
Stayed 1 night in Feb 2023

10/10 Excellent

Maruta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holidays
Was great stay, good location , by coast. Nice walks. Beautiful I will be definitely back 😊
Stayed 5 nights in Dec 2022

8/10 Good

Hoshiar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time we arrived the staff was amazing the hotel absolutely beautiful spotless clean so much to do amazing swimming pools enough sunbeds for all staying there restaurants and food beautiful just so happy with it and we definitely be back there again.
Stayed 8 nights in Sep 2022

10/10 Excellent

YUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

Linda

Traveled with family
keep fit or die
far too many steps, hardly any convenient lifts not good for disabled food varied and very good not good value for money
Stayed 1 night in Jul 2022

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
H10 Stay
Stay was good overall. Had some small issues at check in but they were sorted. Great hotel for family and chill out holidays. Room cleaned every day, great staff. Interior updating going on presently.
Stayed 14 nights in Jun 2022

8/10 Good

Robert

Stayed 1 night in Apr 2022

8/10 Good

Sergey, aventura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms need an update.2 power outlets per room away from nightstands. A lot of pieces seems to survive from times when hotel was built. Food in restaurant mediocre, even though there is big variety.
Stayed 5 nights in Mar 2022