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Grand Hotel Callao

4.0 star property
Family-friendly hotel with a full-service spa and a golf course

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Photo gallery for Grand Hotel Callao

Indoor pool, outdoor pool
Lobby lounge
Indoor pool, outdoor pool
Indoor spa tub
Aerial view

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Breakfast included
  • Parking available
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, blackout drapes, soundproofing

Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room (2 Adults and 1 Child)

Minibar, in-room safe, blackout drapes, soundproofing

Triple Room (2 Adults and 1 Child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room (Spa Access)

Minibar, in-room safe, blackout drapes, soundproofing

Triple Room (Spa Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use (Spa Access)

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Single Use (Spa Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Spa Access)

Minibar, in-room safe, blackout drapes, soundproofing

Double Room (Spa Access)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Av. Del Jable s/n, Callao Salvaje, Adeje, Tenerife, 38670

What's nearby

  • Golf Costa Adeje - 7 min drive - 5.9 km
  • Tenerife Top Training - 9 min drive - 7.8 km
  • Siam Park - 10 min drive - 12.1 km
  • Fañabé Beach - 15 min drive - 9.1 km
  • El Duque Beach - 18 min drive - 8.8 km

Getting around

  • Tenerife South Airport (TFS) - 29 min drive

Restaurants

  • ‪La Masía del Mar - ‬9 min drive
  • ‪Restaurante Asador Sal y Brasa - ‬4 min drive
  • ‪Restaurante la Vieja - ‬9 min drive
  • ‪The 16th - ‬5 min drive
  • ‪La Caleta Restaurante Terraza Bar - ‬9 min drive

About this property

Grand Hotel Callao

Upscale family-friendly hotel near Siam Park
At Grand Hotel Callao, you can look forward to a free breakfast buffet, a golf course, and an airport shuttle. Indulge in a hot stone massage, thalassotherapy, and a manicure/pedicure at SPA Grand Hotel Callao, the onsite spa. The on-site restaurant, Restaurante Buffet, offers breakfast, lunch, dinner, and al fresco dining. Enjoy the health club, as well as activities like racquetball/squash and volleyball. In-room WiFi (surcharge) is available to all guests, along with a poolside bar and a terrace.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • A free shopping center shuttle, 3 outdoor tennis courts, and self parking (surcharge)
  • Express check-in, massage treatment rooms, and multilingual staff
  • A billiards/pool table, barbecue grills, and concierge services
  • Guest reviews say good things about the overall condition
Room features
All 90 rooms feature comforts such as air conditioning, in addition to thoughtful touches like safes and WiFi.
Extra amenities include:
  • Highchairs and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, mini fridges, and daily housekeeping

All inclusive details

All-inclusive room rates at Grand Hotel Callao are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transportation

  • Self parking on site (surcharge)
  • Extended parking on site
  • Free offsite parking
  • Airport shuttle available
  • Free shopping center shuttle

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurante Buffet
  • Bar Hall
  • Bar Piscina

Things to do

  • 3 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Indoor pool
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Babysitting services
  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (1001 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Mini-fridge
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 7 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 7 per day (rates may vary)
  • Late check-out fee: EUR 20 (subject to availability)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Callao Grand Hotel
Grand Callao
Grand Callao Adeje
Grand Callao Hotel
Grand Hotel Callao
Grand Hotel Callao Adeje
Hotel Grand Callao
Grand Hotel Callao Hotel
Grand Hotel Callao Adeje
Grand Hotel Callao Hotel Adeje

Frequently asked questions

Does Grand Hotel Callao have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Grand Hotel Callao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hotel Callao?

Self parking is available for a fee. There is free parking nearby.

What time is check-in at Grand Hotel Callao?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel Callao?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Are there all-inclusive benefits at Grand Hotel Callao?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Hotel Callao located?

This family-friendly Adeje hotel is located near the beach, within 2 mi (3 km) of Ajabo Beach, Tenerife Beaches, and El Pinque. Las Galgas and La Caleta National Park are also within 3 mi (5 km).

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Grand Hotel Callao Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 205 reviews
Rating 8 - Good. 75 out of 205 reviews
Rating 6 - Okay. 63 out of 205 reviews
Rating 4 - Poor. 30 out of 205 reviews
Rating 2 - Terrible. 13 out of 205 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el servicio en general aunque los camareros del retaurante algo bruscos al recoger los platos, la habitacion muy confortable, no me gusto la cena.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nem tetszett
Nehezen lehet megtalálni a bejáratát. A medencés fotó eltúlzott, egyes szobák sötétek nincs semmi kilátás.
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante tranquilo, personal muy amable y servicial
Stayed 2 nights in Aug 2019

10/10 Excellent

Blas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba muy sucio, descuidasi. La comida de mala calidad y poca.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo el hotel y todas sus instalaciones incluido el spa
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El camarero Michelle que tanto en el Restaurante como en el bar intentaba agilizar la falta de personal ofreciendo un trato especial a todos y cada uno. La socorrista de la piscina Pepi facilitando el bienestar durante la permanencia en piscina de grandes y pequeños. El spa está muy bien calidad-precio a pesar de que no funcionan ni el jacuzzi ni la sala polar. En cuanto a cosas por mejorar: A pesar de no aparentar máxima ocupación se denota falta de personal en el comedor y bar. De cuatro habitaciones pusimos en comentarios de dos la posibilidad de habitaciones cerca y por teléfono se les indicó de otra de las habitaciones, pero no lo tuvieron en cuenta. La animación deja mucho que desear, es orientada a franceses (no hay actividades para niños españoles durante nuestra estancia). El sábado el espectáculo es muy comercial, sacan unas rapaces para que luego pagues la foto, siendo muy sencillo el espectáculo y no habiendo equipo de animación el sábado. En el buffet del desayuno faltan algunas cosas como jamón serrano. La calidad de los cocktail medio-bajo.
Stayed 2 nights in Jul 2019

6/10 Okay

Francisco

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor, la comida, de las veces que he ido, la mejor, sin duda.
Stayed 3 nights in Jun 2019

2/10 Terrible

Lyudmila

Disliked: Property conditions & facilities, room comfort
Back to USSR
In average - this is not a 4**** hotel I would say at least 3***, needs a good renovation. Hotel is not worth those money we paid for; orientated mostly for French people. Wifi "free" only for 1 hour per day! After you can use Internet in the lobby for €1.00 per hour. Food is crap! Restaurant looks like canteen, all plates MUST be changed! Very disappointed! The barmen - Italian lad - is the best person, without him our stay would be ruined completely. Entertainment was very poor!
Stayed 8 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Staff & service
Minder goed; eten; weinig keuze , niet lekker, ongezellig restaurant, drukke obers... 1 onbeleefde bediende aan de balie(sprak Nederlands) was heel kortaf en niet hulpvaardig, gaven geen up to date informatie, hebben geen plannetje waarop het hotel staat. Weinig tot geen animatie, geplande activiteiten gaan niet altijd door... Lawaaierige poetsvrouwen die niet echt poetsen...bedden worden dichtgelegd maar onderlaken wodt niet glad getrokken...naast de lavabo blijft het zeepje plakken en wordt daar niet gepoetst... Hotel ligt echt ver weg van zee en al zeker van strand! Wel goed; kamers en badkamer, groot terras met zeezicht, tv werkte wel niet...1 kamersleutel is wel te weinig... mooi aangelegd park met ooie bloemen en planten, mooi golfterrein....
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor space and pools, lovely sun beds and plenty of them
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location, super faciilties but a little tired overall.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Rustige buurt, gratis shuttlebusje naar drukker stadje, priis/kwiliteit, TOP!
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service
Everything was very good.We are happy about visiting this hotel.Very nice,well kept garden and pool areas.Good stuff,and great food.Thanks.
Stayed 7 nights in Dec 2018

2/10 Terrible

Xose Agustin

Hotel viejo y anticuado habitaciones oscuras y limpieza poca y mal, se me callo azúcar una mañana y a los 3 días seguía habiendo azúcar, la cenas lo peor a malas igual que los desayunos un hotel para no volver.
Stayed 7 nights in Nov 2018

8/10 Good

Piet, Delft

Liked: Staff & service, property conditions & facilities, room comfort
Een mooi hotel Mooie tuin. Prachtige zwembad Waarvan 1extra verwarmd ! Aardige obers in het restaurant. Die wel erg hard moeten werken. Wel wat klimwerk door de hoogte verschillen.
Stayed 17 nights in Oct 2018

8/10 Good

Kille, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel rolige omgivelser. Lidt langt fra havet, men fine pools.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 11 nights in Sep 2018

10/10 Excellent

Grandma, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely restful Hotel.
Had two restful weeks which was wanted. There was every oportunity to sightsee. Staff and service and choice of food excellent. Found the walk down to the rooms steep. Would need to book rooms on the level at side of hotel if having walking difficulty. Certainly recommend!
Stayed 11 nights in Sep 2018