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"Very good location to visit Beamish museum. Staff all very helpful. A big thanks to Jeanette on reception "

"The hotel were very helpful when requesting a slightly earlier check in due to attending a family wedding and needing to get a 3 year old ready to be a flower girl before hand. The staff were excellent and very friendly. The room was very spacious and the large bath was amazing! Breakfast was very expensive, especially for pastry's, orange juice etc but hit the spot."

"Place was fab, we stayed in fern room, warm and cosy, just a small walk to the pub, great views and fantastic food"

"Really good hotel for overnight stays, 100m from the airport doors."

"I got stranded at the airport due to a cancelled flight. This hotel was the cheapest option hence why we booked it. It absolutely exceded expectations. The guy at the desk gave me a bigger room than I'd booked for free. It was spacious, clean, had all the things I needed. I got room service breakfast with the freshest most amazing crossaints I've ever had. The staff let me stay all day in the bar while I waited for my flight. When the restaurant opened the food was good. The staff did everything they could do to assist me. Honestly you would have thought it was tripple the price it was. 0 issues with cleanliness. I would have liked if they served lunch but completely understood why they didn't (no one else is hanging out at an airport all day are they?) Would definitely recommend. "

"Loved our stay. The hotel is beautiful and staff so friendly and efficient ."

"Only a short stay but handy for the surrounding area with friendly staff and clean room "

"Lovely location good food and good value"

"Although the hotel was dog friendly,and brilliant. the area around was not, we went to go for a meal in the pub next to hotel. No dogs allowed other eateries the same. Which was not handy."