In Sandston, a hotel needs to offer a certain amount of upscale amenities to earn 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You’ll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may also offer thoughtful touches such as a welcome gift.