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Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of Short Pump Town Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior
Seasonal outdoor pool, sun loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
The price is AED 372
AED 432 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/tub, hair dryer, towels, soap

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Shower/tub combination
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/tub, hair dryer, towels, soap

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Shower/tub combination
  • 38.9 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom | Combined shower/tub, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Shower/tub combination
  • 38.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, hair dryer, towels, soap

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Shower/tub combination
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, hair dryer, towels, soap

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Shower/tub combination
  • 38.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Springhill Suites by Marriott Richmond Northwest

Breakfast included
Parking included
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (1000)
The price is AED 344
AED 407 total
includes taxes & fees
2 Jan - 3 January 2025
Springhill Suites by Marriott Richmond Northwest

About the neighborhood

Map
9933 Mayland Drive, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 6 min drive - 6.0 km
  • Henrico Doctors' Hospital - 8 min drive - 6.9 km
  • University of Richmond - 10 min drive - 10.3 km
  • Lewis Ginter Botanical Garden - 11 min drive - 12.5 km
  • Virginia Commonwealth University - 14 min drive - 17.1 km

Getting around

  • Richmond Staples Mill Road Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Silver Diner - ‬2 min drive
  • ‪Chicken Salad Chick - ‬12 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Hotel rejuvenated in 2021 and located near Short Pump Town Center
Located close to University of Richmond and Lewis Ginter Botanical Garden, Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel provides free self-serve breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • A TV in the lobby, coffee/tea in the lobby, and a 24-hour front desk
  • 1 meeting room, luggage storage, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 112 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (500 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - December 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

Does Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel pet-friendly?

Yes, Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel located?

Situated in the business district, this hotel is within 9 mi (15 km) of Short Pump Town Center, University of Richmond, and Lewis Ginter Botanical Garden. Carytown and Virginia Museum of Fine Arts are also within 12 mi (20 km).

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 728 reviews" "
Rating 8 - Good. 215 out of 728 reviews" "
Rating 6 - Okay. 63 out of 728 reviews" "
Rating 4 - Poor. 22 out of 728 reviews" "
Rating 2 - Terrible. 16 out of 728 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dyna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean, quiet and reliable.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean!!! Will be staying here again!!
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Dec 2024

10/10 Excellent

Isaac

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Derilus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Clean room. Good cinnamon rolls! I would definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Was just passing through but it was clean, newly refurbished or just new, and overall excellent. And they give you a "goodie" bag with some chips, trail mix and a water! Nice touch. There's construction next door so it took me a few tries to figure it out how to get to the main entrance...they should have some signs directing you to the main entrance.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Sina, Crofton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Gernai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, the room was cleaned extremely well, room was nice, location was convenient. I would recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudette

Business traveler
Liked: Amenities
Excellent service.
Stayed 4 nights in Dec 2024

4/10 Poor

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start off by saying that when I walked in I was pleasantly surprised by the cleanliness and the adorable decorations including the Santa letters! The reason I say I was surprised is because of the parking situation outside, some of the area blocked off by gates. When I got to my room it was clean and put together, except the shower floor which was not a big deal. The big deal came at the facts that you can hear every door slam , people walking and the alarms go off in the rooms next to you. If you are a light sleeper or someone that has PTSD this is probably not to the place to stay. I called down to the front desk to make sure I could talk to someone as I was checking out earlier due to the fact that I could not sleep well and was informed that that was their locks and there was nothing to be done. I walked away disappointed and although again the place was beautifully taken care of, breakfast was great, staff was great, but I would not say here again because I would be paying to not be able to sleep.
Stayed 1 night in Dec 2024

8/10 Good

Travis

Stayed 1 night in Nov 2024

10/10 Excellent

Claudette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am treated with respect.
Stayed 2 nights in Nov 2024

8/10 Good

Saverio, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Works well. If you know what you want to do in the city. Not if you want to be close to downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Daryll

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk worker Brain came to my hotel door 10 minutes before 1pm and told me it pass time to check out which was at noon. I told Brain I have silver service and I will be staying until 1pm which is part of Silver Service. Brain replied not today you not staying until 1pm I will charge you an extra day. I told Brain I didn't have the money for an extra day and I was able to stay until 1pm recently. Brain then said he will keep my deposit.I said I can leave I getting my items Brain then replied did I need help I said no. I let Brain know I would be reporting him. On my way out I let Brain know I thought he was a racist. I know if I was a white woman that would not have happened. That the worst customer service experience from hotel I ever received. I will not be going back.
Stayed 1 night in Nov 2024

10/10 Excellent

Damion

Liked: Amenities
Great customer service
Stayed 1 night in Nov 2024

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean
Stayed 1 night in Nov 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024