Outstanding guest service characterizes every 5-star hotel in Nepalgunj. From the minute you step through the door, staff ensure your every need is met, whether offering luggage assistance and storage or providing a turn-down service. What’s more, hotels have to offer upscale amenities to be entitled to a 5-star rating. These can include luxury toiletries, spas or saunas, swimming pools, fine dining restaurants and knowledgeable concierge.