Find 5 Star Hotels in Financial District

"They need to train the front deck staff. They do not know what is going on in the hotel."

"Great clean accomodating courteous place"

"Excelentemente ubicado. Muy bueno el desayuno buffet."

"Beautiful rooftop restaurant."

"We were pleasantly surprised by the outstanding location, vintage style, & well-heeled service from every single staff member during our entire stay. Bravo to the management for the training excellence. We looked forward to our delightful breakfast each morning watching the plaza awaken before us & the guards standing sentry at the Presidential Palace. "

"It seems like a brand new property. The staff is super kind, both the front door staff and the one who communicate with you via WhatsApp (the staff of the sister hotel less so). They are extremely responsive. The location is great, near lots of restaurants and the beautiful Carolina park. "

"Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest...