In Bom Despacho, a hotel needs to offer a specific amount of upscale conveniences to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may also offer special touches like welcome gifts.