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"Great service and wonderful restaurant, very classy bar"

"I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time"

"This was our second time staying here, last time was in the Summer of this year. Seeing it both during the Summer and Winter makes it feel totally different. The hotel is beautiful, the location is beautiful, and the food that’s included is top tier. We spent all day relaxing at the thermal baths and saunas, and then slept great in our comfortable bed. "

"So dreamy!"

"Beautiful settings. Friendly staff. Nice room and bathroom, super clean. Wifi is iffy but overall a wonderful place to stay."

"Lovely friendly Staff, lovely Spa, lovely area, lovely spacious rooms, HIGHLY Recommended !!"

"Excellent, would stay there again without hesitation.Excellent front desk and restaurant staff, great meals, good facilities and centrally located"

"Great apartment/hotel. Nevi in reception was simply awesome. Incredibly friendly, helpful, accommodating. I would definitely recommend this hotel and would stay here again! Thank you Nevi!"

"We love staying at the Jagschloss and in Kühtai! The service is friendly and amazing, food is phenomenal, and there is a historic charm to the hotel that no other hotel in Kühtai can claim. We’ve stayed here multiple times and will always return!"