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Mercure Zürich City

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zürich

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Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Reception
Exterior
Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing
Sauna, hot tub, steam room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available
The current price is AED 499
AED 547 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Desk
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Desk
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Desk
Laptop workspace
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room Barrier-Free

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Desk
Laptop workspace
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Desk
Laptop workspace
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Desk
Laptop workspace
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Desk
Laptop workspace
Wardrobe or closet
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza Zürich by IHG

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,003 reviews
The price is AED 469
AED 515 total
includes taxes & fees
8 Mar - 9 Mar
Crowne Plaza Zürich by IHG

About the neighborhood

Map
Vulkanstrasse 108b, Zürich, 8048

What's nearby

  • Letzigrund Stadium - 5 min drive
  • Swiss National Museum - 8 min drive
  • Bahnhofstrasse - 8 min drive
  • University of Zurich - 8 min drive
  • ETH Zurich - 10 min drive

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Kesslers Club Social - ‬8 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Tasty - ‬8 min walk
  • ‪Scent of Bamboo - ‬6 min walk

About this property

Mercure Zürich City

Upscale hotel near Swiss National Museum
Located close to Bahnhofstrasse and University of Zurich, Mercure Zürich City provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to some rest and relaxation at Wellnessbereich, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a sauna.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Luggage storage, tour/ticket assistance, and secured bicycle storage
  • Meeting rooms, a gift shop, and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All 319 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and offices.
Extra amenities include:
  • Showers and hair dryers
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25 per night)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 29 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Sauna
  • Hot tub

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Is Mercure Zürich City pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Zürich City ?

Self parking is available for CHF 25 per night. Limited spots are available.

What time is check-in at Mercure Zürich City ?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mercure Zürich City ?

Check-out is at noon.

Where is Mercure Zürich City located?

Located in Zürich Center, this spa hotel is 2.9 mi (4.7 km) from Swiss National Museum and 3.1 mi (5 km) from Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 mi (10 km). Seidelhof Tram Stop is only a 5-minute walk and Bandliweg Tram Stop is 5 minutes.

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Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 506 reviews
Rating 8 - Good. 155 out of 506 reviews
Rating 6 - Okay. 59 out of 506 reviews
Rating 4 - Poor. 21 out of 506 reviews
Rating 2 - Terrible. 16 out of 506 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, friendly staff. Beautiful property, close to the train station.
Stayed 5 nights in Dec 2024

10/10 Excellent

JO-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Akke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location
Stayed 1 night in Oct 2024

10/10 Excellent

Hyota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Dec 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station
Stayed 1 night in Nov 2024

6/10 Okay

Rhanniel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.
Stayed 8 nights in Dec 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before going to the airport and it was positive experience overall.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for Altstetten station with regular trains, trams & buses. The train takes just a few minutes to get to Hauptbahnhof. Modern hotel with good bright, well designed rooms. During my stay the reception was being refurbished but all the staff, including the restaurant staff, were efficient, humourous & friendly. I would suggest bigger, thicker towels for a 4-star hotel. The ones I had were small & thin.
Stayed 2 nights in Dec 2024

8/10 Good

kevin

Acceptable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Sepideh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and very near to bus station
Stayed 3 nights in May 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, amenities
Good, but the bathroom stores water
Stayed 2 nights in Oct 2024

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
It was a pleasant stay. The hotel is located on the outskirts of Zurich city centre, but it has a tren station, tram and bus station just 5mins by foot. The breakfast is delicious and with many sweet and savory options.
Stayed 4 nights in Jun 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n cool!
Nice n new, clean, friendly staff. Restaurant had limited offering but was close to other places to eat
Stayed 2 nights in Jun 2024

10/10 Excellent

Syed

Amazing hotel. Very friendly staff, excellent facilities.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel good location
Stayed 2 nights in Apr 2023

10/10 Excellent

Wioleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was modern, size ok.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and great service.
Stayed 2 nights in Apr 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property walkable to Stadion Letzigrund. Nicely sized rooms that were clean and tidy. One thing to note is there is no a/c or fan in the room or bathroom so it was uncomfortably warm and humid in the room since we were in Zurich during a hot weather spell. The restaurant was very good too!
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
a
Stayed 4 nights in Aug 2024

2/10 Terrible

Eliska

Disliked: Amenities
No one cleaned up our room the whole day, so later in the afternoon I went to a reception and asked if someone could come over to clean up or at least if we can receive fresh towels. When we came back to the room around midnight there were no fresh towels… no one was there to clean up. Someone just came in to the room to put the tag do not disturb on the door, so they don’t need to clean up. I could not believe it ! This hotel doesn’t worth the money. Horrible, never again.
Stayed 2 nights in Oct 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and spa facilities convenient little shop in the lobby
Stayed 1 night in Mar 2023

8/10 Good

frank Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, new hotel so the amenities were good. The property is located in a very quiet area more on the commercial side but not far from the train station, the tram and bus. 1 or 2 stops by the train from Zurich HB depending on which one you take, or a 1/2 hr tram ride depending on your preferences. Don’t get despondent when you get there, location will work for you. A phone in the room to contact front desk, a safe to store your valuables would be nice. Buffet breakfast is good you can buy dinner if you so please.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohit

Liked: Staff & service, amenities, property conditions & facilities
All well
Stayed 2 nights in Apr 2024

8/10 Good

Jerome

Liked: Cleanliness
Good gym and lobby.
Stayed 2 nights in Jun 2023