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HOTEL illuster - Urban & Local

3.0 star property
Pet-friendly hotel with a fitness center connected to a shopping center in Uster

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Photo gallery for HOTEL illuster - Urban & Local

Lobby
Garden views, serves breakfast, lunch, and dinner
Mountain view
Terrace/patio
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Laundry
The current price is AED 729
AED 785 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout drapes/curtains
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Triple Room, 3 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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Exterior

Hotel Allegra Lodge

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (1004)
The price is AED 409
AED 453 total
includes taxes & fees
2 Mar - 3 Mar
Hotel Allegra Lodge

About the neighborhood

Map
Zürichstrasse 14, Uster, ZH, 8610

What's nearby

  • Aathal Dinosaur Museum - 5 min drive
  • Jucker Farm - 8 min drive
  • ETH Zurich - 19 min drive
  • Zoo Zurich - 20 min drive
  • Lindt & Sprüngli Chocolateria - 29 min drive

Getting around

  • Uster Station - 5 min walk
  • Neuhaus bei Hinteregg Station - 9 min drive
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Blaser's - ‬5 min walk
  • ‪Café Steiner Uster - ‬4 min walk
  • ‪Peking Garden China-Restaurant Take Away - ‬4 min walk
  • ‪Boulevard Restaurant Uster - ‬1 min walk

About this property

HOTEL illuster - Urban & Local

Hotel connected to a shopping center
Take advantage of a grocery/convenience store, a rooftop terrace, and a shopping mall on site at HOTEL illuster - Urban & Local. The on-site local cuisine restaurant, Ustaria, offers breakfast, lunch, dinner, light fare, and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • An elevator, multilingual staff, and concierge services
  • Guest reviews speak well of the overall condition
Room features
All 60 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bathtubs
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CHF 9 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Roundtrip airport shuttle (surcharge) from 6:30 AM - 10:00 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CHF 22 for adults and CHF 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Ustaria
  • Ustaria Bar & Terrace

Things to do

  • Bike parking
  • Fitness center
  • Shopping mall
  • Shopping
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • Business center
  • Meeting rooms - 2

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 31
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 22 for adults and CHF 11 for children
  • Airport shuttle fee: CHF 80.00 per person (one-way)
  • Covered self parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
Onsite parties or group events are strictly prohibited

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Garni Illuster
Hotel Garni Illuster
Hotel Illuster
Hotel Illuster
HOTEL illuster Urban Local
Illuster Urban & Local Uster
HOTEL illuster - Urban & Local Hotel
HOTEL illuster - Urban & Local Uster
HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

Is HOTEL illuster - Urban & Local pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much is parking at HOTEL illuster - Urban & Local?

Self parking is available for CHF 9 per night.

What time is check-in at HOTEL illuster - Urban & Local?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at HOTEL illuster - Urban & Local?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does HOTEL illuster - Urban & Local provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–10:00 PM on request. A fee of CHF 80.00 per person applies.

Where is HOTEL illuster - Urban & Local located?

Located in the heart of Uster, this hotel is 2.5 mi (4 km) from Aathal Dinosaur Museum and 3 mi (4.8 km) from Milandia Migros Sport and Adventure Park. Jucker Farm and Kletterzentrum Milandia Greifensee are also within 6 mi (10 km). Uster Station is only a 5-minute walk.

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HOTEL illuster - Urban & Local Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 64 out of 176 reviews
Rating 8 - Good. 74 out of 176 reviews
Rating 6 - Okay. 30 out of 176 reviews
Rating 4 - Poor. 3 out of 176 reviews
Rating 2 - Terrible. 5 out of 176 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of staff and the breakfast. I highly recommend Illuster Hotel

10/10 Excellent

Anzhela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!
Stayed 1 night in Mar 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we will be back :) thanks
Stayed 6 nights in May 2022

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
Stayed 2 nights in Sep 2023

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Better to stay when not so hot out!
Make sure you check in before 9 pm. Hard to get into hotel without a key. Unfortunately we were there during a somewhat of a heat wave and didn’t realize there would be no air conditioning and very slow fan. However breakfast was great, staff was friendly and a convenient location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a nice Garden
The breakfast is poorer and could be improved a little bit. I see it the same since 9 years already. Otherwise the Hotel is great, after the renovation. Spacious rooms, a lot of light due the big window. Really nice garden on the top of the shops, a place where you can relax a bit after a long day. The Mall is right below of you, with many shopping possibilities.
Stayed 2 nights in Jul 2022

10/10 Excellent

Stelios

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stayed 3 nights in Jun 2023

10/10 Excellent

Xiaolan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tomas

Stayed 1 night in Nov 2024

8/10 Good

Christoph

Liked: Cleanliness, staff & service, amenities
Unschlagbar zentral in Uster gelegen, hervorragendes Personal. Tiefgarage und Einkaufcenter im Haus, Fahrstuhl verbindet Hotel direkt mit beidem, leider nur 1 Fahrstuhl. Angenehmes Ambiente in Frühstück / Barbereich. Terrasse und Dachgarten vorhanden. Leider Badezimmer Wanne eng, mit hohen Wänden und rutschig. Hab mich beim Duschen unsicher gefühlt. Obwohl in 5. Etage oft Geruchsbelästigung durch Raucher auf Terrasse.
Stayed 3 nights in Sep 2024

8/10 Good

TOMOO

Liked: Cleanliness, staff & service, property conditions & facilities
とっても快適に過ごせました。 もう少しリーズナブルだともっとよかったです。
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 4 nights in Jul 2024

8/10 Good

Nuno

Liked: Cleanliness
Ne parle pas français
Stayed 1 night in Jul 2024

10/10 Excellent

ursula

Liked: Cleanliness, amenities, property conditions & facilities
hervorragendes, freundliches Personal, besonders an der Reception. Sehr gutes Morgenbuffet mit super feinem Kaffee. Das Hotel befindet sich an guter Lage mit toller Terrasse.
Stayed 1 night in May 2024

10/10 Excellent

Marianne You-Zin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte Lage und super Service
Perfekte Lage! Das Frühstücksbuffet war fantastisch, auch dass man sein Heissgetränk an der Bar frisch bestellen und es einem dann serviert wurde, finde ich toll. Das Personal war sehr freundlich und hilfsbereit. Das Zimmer war sehr sauber und die Betten waren super. Vielen Dank!
Stayed 2 nights in Mar 2024

6/10 Okay

Maren

Liked: Cleanliness, property conditions & facilities
Für einen kurzen städtetrip ok , ok Grunde etwas zu teuer für Ausstattung und Angebot des Frühstücks . Alles in allem war es sauber und das Personal bemüht . Werde denk ich wieder kommen falls ich nochmal nach uster muss
Stayed 1 night in Nov 2023

6/10 Okay

Mathis

Das Personal ist sehr anonym unterwegs und macht seine Arbeit. Die Seele und ein motiviertes Lächeln fehlt etwas in diesem Haus, wenn man nicht beruflich unterwegs ist.
Stayed 1 night in Jul 2023

8/10 Good

Sverre

Liked: Cleanliness, staff & service, property conditions & facilities
Ingen aircon på rommet, veldig varmt om natta. Ellers svært bra
Stayed 1 night in Jul 2023

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Max

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
melhor opçao

10/10 Excellent

Joel

Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Stayed 1 night in Sep 2022