citizenM Zürich

4.0 star property
Lakefront Zürich hotel in Old Town Zürich with a 24-hour business center

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Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room | Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AED 564
AED 614 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 1 of 1 room

King Room

Highlights

Air conditioning
Smart TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Fan
Rainfall showerhead
Hydromassage showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • Fraumuenster - 7 min walk
  • Swiss National Museum - 15 min walk
  • Kunsthaus Zurich - 15 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Upscale hotel near Bahnhofstrasse
Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on site, a coffee shop/cafe, and a library. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, meeting rooms, and smoke-free premises
  • A TV in the lobby, a 24-hour front desk, and books
  • Guest reviews say great things about the helpful staff and location
Room features
All 160 rooms offer comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Housekeeping, desks, and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: CHF 28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM
  • CanteenM bar

Things to do

  • Art gallery

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • iPad
  • iPod dock
  • Smart TV

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Zürich?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Zürich?

Check-out is at 11:00 AM. Late check-out is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz, and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

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citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1010 reviews
Rating 8 - Good. 190 out of 1010 reviews
Rating 6 - Okay. 60 out of 1010 reviews
Rating 4 - Poor. 17 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable hotel for a short break, staff friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows. Super clean room. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel for Zurich city centre. Staff are great and breakfast was of good quality although not extensive. Rooms are small but well equipped, clean and comfortable bed, worked well for me travelling solo.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sapphire

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in this hotel including breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with a great staff and wonderful vibes 👍👍👌
Stayed 6 nights in Dec 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in Zurich. Clean, quiet, comfortable and convenient. The staff is excellent and rooms are outstanding with very comfortable bed, linens and all the automation.
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place in centre of Zurich within easy walking distance of train and many restaurants and attractions in the old city
Stayed 1 night in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been at other CItizenM hotels and I find them to consistently have a great cost/quality ratio.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very clean. Perfect location. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a great stay! Check in was quick and easy, the facility was clean and modern, and the restaurant/bar was pleasant, with delicious drink and food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in Zurich!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near old town , very modern
Stayed 2 nights in Nov 2024

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised and then some. The room was great, small by design but it didn't feel cramped. The room layout made it feel bigger than it was. Everything was clean, the staff were wonderful, the breakfast was all that I could ask for and then some. This is my second CitizenM visit. This one being the best to date.
Stayed 2 nights in Feb 2025

10/10 Excellent

Neda

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Great shuttle service , great breakfast buffet. Close to bus stop. Amazing spa , Comfortable bed. Love the hotel .
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, perfect location and the staff were awesome
Stayed 3 nights in Sep 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend!!

10/10 Excellent

vahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy. The breakfast was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible location, walkable to shops, museums and great restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional. We will recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at the desk when we got to the hotel was so nice and had our room ready in a few minutes Easy hotel to stay at clean, comfortable will book again
Stayed 4 nights in Nov 2024

10/10 Excellent

Tylan

Liked: Cleanliness, staff & service, property conditions & facilities
Citizen M, the best cure for Jetlag. I love being able to black out the room gauranteed. Because a citizen in Zürich is in such a great location and I love walking around the city or riding a bicycle. I always feel like I leave healthier than I arrived.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel went out of thier way to help me retrieve a lost phone. They were all very kind and helpful. When I can count on a place like this it gives me a great sense of trust. I would strongly recommend this hotel and appreciate the staff here very much! The hotel is also very nice to stay at and very modern.
Stayed 2 nights in Jan 2025

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping, dining and the many Zurich sites. Staff are top notch, friendly and courteous. Rooms are modern and clean. Highly recommend!
Stayed 2 nights in Nov 2024

6/10 Okay

Yuko

Convenient!
Stayed 1 night in Jan 2025