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Park Hotel Zug

4.0 star property
Pet-friendly hotel with a full-service spa connected to a shopping center in Zug

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hotel Zug

Terrace/patio
Indoor pool
Exterior
Bar (on property)
100-cm LED TV with cable channels, TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast included
    Breakfast included
The price is AED 970
AED 1,023 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, desk

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, desk

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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Front of property

City Garden Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very Good, (12)
The price is AED 732
AED 1,003 total
includes taxes & fees
22 Dec - 23 Dec
City Garden Hotel

About the neighborhood

Map
Industriestrasse 14, Zug, ZG, 6304

What's nearby

  • Metalli Shopping Centre - 1 min walk - 0.1 km
  • Lake Zug - 9 min walk - 0.8 km
  • Zug Old Town - 10 min walk - 0.9 km
  • Zug Trade Fair - 14 min walk - 1.2 km
  • Bossard Arena - 15 min walk - 1.3 km

Getting around

  • Zug Station - 4 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mantra Bar - ‬5 min walk
  • ‪Yooji's - ‬4 min walk
  • ‪La Taverna - ‬1 min walk

About this property

Park Hotel Zug

Upscale hotel connected to a shopping center
Take advantage of a free breakfast buffet, golfing on site, and a terrace at Park Hotel Zug. Treat yourself to a massage at the onsite spa. Enjoy the gym, as well as activities like fishing. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Bike rentals, tennis courts, and self parking (surcharge)
  • A 24-hour front desk, luggage storage, and a banquet hall
  • ATM/banking services, a computer station, and a front-desk safe
Room features
All 109 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • 100-cm LED TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

English, French, German, Hungarian, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fishing
  • Fitness center
  • Full-service spa
  • Golfing
  • Indoor pool
  • Mini golf
  • Sauna
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 100-cm LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Parkhotel Zug Hotel Zug
Parkhotel Zug
Park Hotel Zug Zug
Park Hotel Zug Hotel
Park Hotel Zug Hotel Zug

Frequently asked questions

Does Park Hotel Zug have a pool?

Yes, this property has an indoor pool.

Is Park Hotel Zug pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Park Hotel Zug?

Self parking is available for CHF 25 per night.

What time is check-in at Park Hotel Zug?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Park Hotel Zug?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Park Hotel Zug located?

Located in the heart of Zug, this spa hotel is within a 10-minute walk of Metalli Shopping Centre, Alpine Panorama Path, and Lake Zug. Zug Old Town and Museum in der Burg are also within 15 minutes. Zug Station and Zug (ZLM-Zug Train Station) are within a 5-minute walk.

Park Hotel Zug Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 10 out of 45 reviews" "
Rating 6 - Okay. 3 out of 45 reviews" "
Rating 4 - Poor. 5 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maravillas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome. The staff was helpful and very kind, so close to the old town. Highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Heitor

Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel in a superb location where you can walk to countless restaurants, there is an open air street-covered shopping centre right across the street… the old town is a short walk away and of course you can walk down to Lake Zug and enjoy the sunset views. Highly recommended.
Stayed 7 nights in Jul 2024

8/10 Good

Mr w h m

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Subramanian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 4 nights in Jun 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and excellent location
Excellent hotel and very clean. I would return
Stayed 1 night in Feb 2024

10/10 Excellent

M.

Stayed 4 nights in Nov 2023

4/10 Poor

Marcus

Stayed 1 night in Jul 2023

4/10 Poor

Karolina

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arranged a taxi through the hotel from Zug to Zurich. They told us it would cost 150-180. We ended up paying 255. We needed some laundry done so we gave some things to them on Friday afternoon - they forgot to give it back and tell us there is no laundry on weekends. We could have arranged different laundry service if we had known. We would have also arranged 2 ubers for the price of 160 instead of paying 255. The staff is uninformed and not entirely friendly. There is no room service either. I would stay in a different hotel next time. The bathrooms look like hospital bathrooms. Unwelcoming place.
Stayed 3 nights in Mar 2023

2/10 Terrible

Nicholas

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
I had VERY bad experience with food poising from their restaurant...NOT good...
Stayed 1 night in Jan 2023

10/10 Excellent

Tamsin

Stayed 4 nights in Sep 2022

10/10 Excellent

andrew

Stayed 2 nights in Sep 2022

10/10 Excellent

Wei Cheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was pretty decent albeit it was the same everyday for the whole week. Room was spacious and clean.
Stayed 5 nights in Jul 2022

10/10 Excellent

Fredrik

Stayed 1 night in Jun 2022

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly situated but good positioned for local transport and shopping. Very clean good service friendly staff. Highly recommend this business hotel.
Stayed 7 nights in May 2022

6/10 Okay

Roger

Stayed 2 nights in Mar 2022

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I really don’t get it. This hotel is old, smells like cigarettes, has dirty hallway carpet, no fitness equipment from the last two centuries. It was generally on the level of a hostel in my experience.
Stayed 1 night in Oct 2021

10/10 Excellent

Fabrizio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments, stop asking for it
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioner fan was unable to be disabled so the room was very uncomfortable. They offered to downgrade rooms, but with no price reduction. Finally we had to change at 2am. Then in the morning they called to ask about cleaning - quite rude to do before checkout. They did not offer any discounts, I had to. Finally I was given 35 chf off which was useless when the room was close to 400 chf. A staff member also walked in without knocking and waiting for my okay. I am shocked no other offers were given seeing as I paid a lot for a ver uncomfortable room. They even said to me they’d hope I’d come again. Why?
Stayed 1 night in Jun 2021

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Galen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2021

8/10 Good

Michael, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard 4 star hotel.
I enjoyed my stay at Park Hotel. Did not get to sample restaurant as it was closed for Sunday. Breakfast next day was excellent though. No Aircond.on a 32C day was a bit strange as well especially when I was told that to get Air Cond. you have to pay more(I booked on line) ?...but in any case there were no more premium rooms? Woukd go back again if necessary.

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
You pay for what you get so Parkhotel is not cheap. This having been said it is a genuinely first class hotel. Rooms are clean and luxurious in an efficient way. Wifi perfect. Breakfast all options available. Great location for central Zug. Covered secure parking is good.

10/10 Excellent

Richard, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel close to the centre of Zug
We had a fantastic stay at the ParkHotel in Zug - a superb junior suite room, very friendly & helpful staff, and the luxury of a heated indoor pool & sauna. Our five year old daughter was well looked after and treated like a princess by the hotel employees. Breakfast was included over the weekend and a truly outstanding buffet to cover all tastes, with cooked eggs & bacon, fresh croissants, a wide selection of meats & traditional Swiss fare - all the way to mini donuts and cakes. The hotel is a 5mn walk from the old town of Zug where you can enjoy reastaurants and the lakeshore - we didn't try the hotel's own restaurant but they had live piano music creating a very nice ambience. At night it is totally quiet, we kept our room windows open as we like to allow the fresh air to come through, but there was not a car nor airplane to be heard, nor loud revellers, which is a rare luxury these days! Overall very highly recommended and we'd love to stay again.