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City-Hotel Ochsen

4.0 star property
Lakefront hotel with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City-Hotel Ochsen

View from room
Lobby
Exterior
Lobby lounge
Sauna

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Pet friendly
  • Room service
  • Air conditioning
The price is AED 1,095
AED 1,153 total
includes taxes & fees
11 Jan - 12 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Double Room

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Kolinplatz 11, Zug, 6300

What's nearby

  • Zug Old Town - 1 min walk - 0.1 km
  • Lake Zug - 2 min walk - 0.2 km
  • Metalli Shopping Centre - 9 min walk - 0.8 km
  • Bossard Arena - 2 min drive - 1.7 km
  • Ageri Lake - 12 min drive - 9.9 km

Getting around

  • Zug (ZLM-Zug Train Station) - 11 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Fischerstube - ‬2 min walk
  • ‪PLAZA café bistro bar - ‬3 min walk
  • ‪Ristorante San Marco Zug - ‬2 min walk
  • ‪Suan Long - ‬2 min walk
  • ‪Platzmühle - ‬2 min walk

About this property

City-Hotel Ochsen

Upscale hotel near Zug Old Town
Located close to Museum in der Burg and Metalli Shopping Centre, City-Hotel Ochsen provides a free breakfast buffet, a terrace, and a library. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant au premier, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), ATM/banking services, and concierge services
  • 1 meeting room, luggage storage, and a porter/bellhop
  • A banquet hall, a front-desk safe, and free newspapers
Room features
All guestrooms at City-Hotel Ochsen boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
Other conveniences in all rooms include:
  • Rainfall showers, separate tubs/showers, and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking for CHF 15 per day; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 6:30 AM–10 AM on weekdays and 8 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant au premier
  • Bar du Boeuf

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 31
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Saturday - Sunday (7:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 24 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 85.0 per night
Cribs (infant beds) are available for CHF 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 170 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CHF 15 per day (492 ft away)
  • Pet fee: CHF 24 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City-Hotel Ochsen Hotel Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Zug
City Hotel Ochsen
City-Hotel Ochsen Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Hotel Zug

Frequently asked questions

Is City-Hotel Ochsen pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 24 per pet, per night. Service animals are exempt from fees.

What time is check-in at City-Hotel Ochsen?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at City-Hotel Ochsen?

Check-out is at noon.

Does City-Hotel Ochsen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 170 per vehicle applies.

Where is City-Hotel Ochsen located?

Situated on a lake, this hotel is steps from Zug Old Town and Lake Zug. Museum in der Burg and Metalli Shopping Centre are also within 10 minutes. Zug (ZLM-Zug Train Station) is 11 minutes by foot and Zug Station is 11 minutes.

City-Hotel Ochsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 101 reviews" "
Rating 8 - Good. 35 out of 101 reviews" "
Rating 6 - Okay. 2 out of 101 reviews" "
Rating 4 - Poor. 0 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The hotel looks just renovated. Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed. Very kind reception staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely place.
Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice town and hotel. Very modern and clean and great bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically
Stayed 1 night in Jun 2024

10/10 Excellent

Margrit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in beautiful part of town.
Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.
Stayed 1 night in Jun 2024

10/10 Excellent

Joe, Any city

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Jun 2024

10/10 Excellent

VOLKER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
refrigerator might be a plus
Stayed 3 nights in Oct 2023

10/10 Excellent

Jade Sau Yung

Stayed 1 night in Jun 2023

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private and Professional Swiss Hotel
Good stay with very professional staff and hotel is very private.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing the satff were super friendly Dominic the concierge was fantastic
Stayed 3 nights in Feb 2023

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Andrew, Levin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2022

10/10 Excellent

Van

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could make more of an effort to have rooms ready early for guests requesting early check in. When someone has made an overnight flight and requested early arrival and check in, housekeeping should be instructed to get those rooms ready as a priority.
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Zug
A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.
Stayed 1 night in Aug 2022

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Jun 2022

8/10 Good

Bairam, New Malden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing personnel. Most friendly and helpful. Everything works. Buy God, that clock kills you during the night and single rooms are about 2 sq m in size
Stayed 1 night in May 2022

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved ZUG.
Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.
Stayed 1 night in Apr 2022

10/10 Excellent

Jill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay. The staff is incredible and the historic building is beautiful.
Stayed 4 nights in Feb 2022

10/10 Excellent

Hadass

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and good. Hotel is in a great location
Stayed 3 nights in Nov 2021

8/10 Good

Benjamin

Stayed 1 night in Nov 2021

8/10 Good

Larry

Business traveler
Liked: Staff & service, property conditions & facilities
Overall the hotel was good and my stay was fine. The hotel has an excellent and convenient location. The staff were supportive, attentive and efficient. Only two downsides, the refillable drinking water bottle had mold inside and the pillows could be more supportive. I would stay there again because of its convenience and location.
Stayed 1 night in Aug 2021

10/10 Excellent

RODOLPHE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my one night stay in this hotel that is ideally located in front of the Clock Tower and near the Zug lake. It was very a clear, spacious room and friendly staff.
Stayed 1 night in Sep 2021