Find Hotels with Waterslides in Zouk El Kharab

"As always, this property is my favorite goto, when in Beirut. Suggestions: 1) Reopen access to lower beach pool area from upper pool area. This closure was a major change causing customer inconvenience to have to enter through parking lot. This did affect us on this trip. 2) The lobby lounge was closed at 7 PM every day. 3) There has clearly been a management change. Former team was more engaging with the patrons, particularly the return guests. We did not see one manager approach guests to see how they were enjoying their stay. There is a different vibe than previous management. 4) if items on the offered menu are not available, a listing should be provided to let the customer know what is or is not currently available. The front desk staff and ladies in red were phenomenal as usual. Cleaning staff was fantastic. Thank you to Farah, Ahmed, Mohammad, Taline, Ryan and Charble and Dania, outstanding service. 😀👍"

"breakfast so poor"