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Thompson Zihuatanejo, A Beach Resort, by Hyatt

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thompson Zihuatanejo, A Beach Resort, by Hyatt

Exterior
On the beach, sun loungers, beach towels
Lobby
Bar (on property)
Suite, 2 Bedrooms, Garden View (Garden) | Private pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
The price is AED 653
AED 887 total
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, Beachfront (Plunge Pool)

Suite, Beachfront (Plunge Pool) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Beachfront (Plunge Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool) | Terrace/patio

Room, 1 King Bed (Plunge Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Plasma TV
Hypo-allergenic bedding
Ceiling fan
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Garden View (Garden)

Suite, 2 Bedrooms, Garden View (Garden) | Living room | 24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Garden View (Garden)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Lagoon View (Lagoon)

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Lagoon View (Lagoon)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 112 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Beachfront

Terrace/patio

Suite, 2 Bedrooms, Beachfront

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 173 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Thompson)

Suite (Thompson) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Thompson)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 136 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Lagoon View (Plunge Pool)

1 bedroom, premium bedding, minibar, in-room safe

Suite, Lagoon View (Plunge Pool)

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 97 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Ocean View

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, Terrace, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 102 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Plasma TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Swim-Up)

Suite (Swim-Up) | Private pool

Suite (Swim-Up)

Highlights

Balcony
Separate sitting area
Individually furnished
Private pool
Air conditioning
Plasma TV
Hypo-allergenic bedding
Ceiling fan
  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Lagoon Suite)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is AED 2,000
AED 2,432 total
includes taxes & fees
23 Nov - 24 Nov
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About the neighborhood

Map
Playa La Ropa S/N, Zihuatanejo, GRO, 40880

What's nearby

  • Zihuatanejo Bay - 1 min walk - 0.2 km
  • La Ropa Beach - 14 min walk - 1.3 km
  • La Madera Beach - 17 min walk - 1.4 km
  • Fisherman's Walk - 4 min drive - 3.0 km
  • Las Gatas Beach - 8 min drive - 2.8 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • ‪Hao - ‬1 min walk
  • ‪Boxha Café - ‬18 min walk
  • ‪Restaurant-Bar Coco Loco - ‬3 min drive
  • ‪Il Mare - ‬11 min walk
  • ‪Bistro del Mar - ‬18 min walk

About this property

Thompson Zihuatanejo, A Beach Resort, by Hyatt

Luxury eco-certified resort near La Ropa Beach
At Thompson Zihuatanejo, A Beach Resort, by Hyatt, you can look forward to a swim-up bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a beachfront location and sun loungers. Indulge in a massage, a facial, and a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Fitness classes and yoga classes are offered at the gym; Thompson Zihuatanejo, A Beach Resort, by Hyatt also has shopping on site, a garden, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Full breakfast (surcharge), 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • A gift shop, a porter/bellhop, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 56 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 24-inch plasma TVs with premium channels
  • Balconies, separate sitting areas, and ceiling fans

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:30 AM: USD 28 for adults and USD 28 for children
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • CENIZA
  • HAO

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Reflexology

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 24-inch plasma TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 28 for adults and USD 28 for children
  • Airport shuttle fee: USD 116 per vehicle (one-way)
  • Pet fee: USD 100 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Viceroy Hotel Zihuatanejo
Thompson Zihuatanejo Hotel
Zihuatanejo Viceroy
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
The Tides Zihuatanejo Hotel Zihuatanejo
Tides Zihuatanejo
Villa Del Sol Zihuatanejo
Zihuatanejo Destination
Villa Sol Resort Zihuatanejo
Villa Sol Zihuatanejo
Thompson Zihuatanejo Resort
Thompson Resort
Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo Zihuatanejo
Zihuatanejo Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo
Thompson Zihuatanejo Zihuatanejo
Villa del Sol Resort Zihuatanejo
Hotel Zihuatanejo a Destination Hotel
Viceroy Zihuatanejo
Thompson Resort
Thompson

Frequently asked questions

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Thompson Zihuatanejo, A Beach Resort, by Hyatt pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per stay.

How much is parking at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Self parking and valet parking are free at this property.

What time is check-in at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Check-out is at noon.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 116 per vehicle applies.

Where is Thompson Zihuatanejo, A Beach Resort, by Hyatt located?

Nestled on the beach, this Playa La Ropa resort is within a 15-minute walk of Zihuatanejo Bay and La Ropa Beach. La Madera Beach and Principal Beach are also within 1 mi (2 km).

Thompson Zihuatanejo, A Beach Resort, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 395 out of 530 reviews" "
Rating 8 - Good. 98 out of 530 reviews" "
Rating 6 - Okay. 17 out of 530 reviews" "
Rating 4 - Poor. 9 out of 530 reviews" "
Rating 2 - Terrible. 11 out of 530 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richie, Edinburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You did not need to go anywhere!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful area very quiet. warm water beautiful beach
Stayed 7 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to assist in everything . Extremely kind, and flexible. So impressed. The room was beautiful, the beach pristine and comfortable lounge chairs. Excellent ocean swimming as well as pool options. It is a gem. Not just a slice of heaven but the full pie.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susanne

Liked: Cleanliness
Stayed 7 nights in Oct 2024

8/10 Good

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Denisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto esta muy limpio personal atento y todos muy amables en general a unos pasos de playa la Ropa
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 3 nights in Jun 2024

8/10 Good

Christopher, Malibu

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Food and beverage quality needs improvement.
Stayed 3 nights in Aug 2024

10/10 Excellent

bernardo

Stayed 1 night in Aug 2024

10/10 Excellent

Maria, LAS VEGAS

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Stayed 6 nights in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thompsom
Very nice place. Staff was extremely friendly and always asking if anything was needed.
View from one of several beach cabanas.
View from the adult only pool.
Stayed 12 nights in May 2024

10/10 Excellent

Catherine

Stayed 3 nights in May 2024

8/10 Good

Barry, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two restaurants: Upscale, great! Everyday - not too great.
Stayed 6 nights in May 2024

10/10 Excellent

Carlos, miami

Stayed 6 nights in May 2024

10/10 Excellent

sandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Thompson! Francisco was such a great employee and he took care of all our needs. I will look forward to seeing him next year! He is a plus to have on the staff😊
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, clean and beautiful. It has pool for adults and for family. Tennis court and decent gym. It has two restaurants with excellent service and delicious food. The beach is clean and safe, you can swim there.
Stayed 3 nights in Apr 2024

10/10 Excellent

robert and joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there 3 times and even though it has changed owners it has always stayed consistent with quality and service.
Stayed 7 nights in Apr 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The vibe was not for us. Mostly drunk Americans. The hotel is ok. Be aware it’s on a public beach so don’t expect a 5 star beach experience. The rooms are big and very nice, but the lagoon suites on level one with the plunge pools are pointless as they get no sun and there is zero view with a dark room. Service at the restaurant is very slow. Usually takes 30 minutes or longer to get your food so plan accordingly. That’s if they wait on you at all. I wouldn’t eat at the hotel if possible. The biggest problem is service from the staff at the bar, pool, beach and restaurants. Either they don’t have enough or they weren’t trained well. I tried to speak with management but they did respond.
Stayed 2 nights in Apr 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
DISAPPOINTED
Asked three times prior to arrival for a room near the Hao restaurant asked on arrival and for three days after and were told to not ask again that reception "knew what we wanted". We were put in the room the longest distance from the Hao in a walk up room for two 79 year olds, not nice for guests having stayed there over 41 years having requested the room from a prior stay and paying for another room for quests. VERY DISAPPOINTING. On checkout were told to call next time for requests, etc.
Stayed 11 nights in Jan 2024

10/10 Excellent

richard

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thompson is hard to beat. Easy check in process, beautiful rooms, a great walking beach with many dining options close to the hotel. They have a new Chef named Omar he is on top of his game. Outstanding staff ready to meet your every need.
Stayed 3 nights in Mar 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite resort in Mexico. The food is fantastic, room design is beautiful, very soft robes, an amazing gym, the best beachfront property on Playa La Ropa, and to top it off service is amazing. We especially want to thank Francisco for the beachfront food service. He is such a hard working man and father of 3 children, we loved talking to him and he was so professional, friendly, and helpful. We also want to thank the event sales manager Vicente who showed utmost professionalism, hospitality, and charisma in every interaction. We love this Thompson so much!
Stayed 2 nights in Feb 2024

10/10 Excellent

MARIA JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquilo y cómodo. Comida deliciosa y atención del staff espectacular.
Stayed 1 night in Feb 2024

10/10 Excellent

Grant, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best property in Zihuatanejo and Xtapa in every aspect. We will be back!!
Stayed 2 nights in Jan 2024