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The Residences at Las Palmas

3.5 star property
Find your tranquil oasis with an outdoor pool, rooftop cabana, and rejuvenating spa services.

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Photo gallery for The Residences at Las Palmas

On the beach
View from property
On the beach
View from property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View | Premium bedding, pillowtop beds, free minibar, in-room safe

Luxury Villa, 2 Bedrooms, Kitchen, Ocean View

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 149 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Presidential Villa, 3 Bedrooms, Kitchen

Presidential Villa, 3 Bedrooms, Kitchen | Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Villa, 3 Bedrooms, Kitchen

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 186 sq m
  • Ocean view
  • Sleeps 7
  • 3 Twin Beds and 2 King Beds

View all photos for Exclusive Villa

Exclusive Villa | Premium bedding, pillowtop beds, free minibar, in-room safe

Exclusive Villa

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 135 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Superior Villa

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

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About the neighborhood

Map
Carretera a Playa Blanca lote 5, Zihuatanejo, GRO, 40880

What's nearby

  • Blanca Beach - 8 min walk
  • Larga Beach - 19 min drive
  • Zihuatanejo Bay - 20 min drive
  • La Ropa Beach - 31 min drive
  • Las Gatas Beach - 39 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 9 min drive

Restaurants

  • ‪Ciénaga - ‬6 min drive
  • ‪Rocko Cafe - ‬5 min drive
  • ‪Dark Sky Lounge & Bar - ‬5 min drive
  • ‪Flap's - ‬5 min drive
  • ‪Aviators Corner The Bar - ‬5 min drive

About this property

The Residences at Las Palmas

Property highlights
Consider a stay at The Residences at Las Palmas and take advantage of a free grocery shopping service, a rooftop terrace, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge), and a porter/bellhop
  • A water dispenser, a front-desk safe, and concierge services
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Private yards, wardrobes/closets, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9 AM–11:30 AM: MXN 100-200 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools
  • Spa services

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free cribs/infant beds
  • Kitchen
  • Separate dining area

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 5 stairs to reach property
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Free bottled water
  • Free minibar
  • Kitchen
  • Local meal delivery service

Outdoor space

  • Balcony or patio
  • Yard

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 7 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Residences Las Palmas Hotel Zihuatanejo
Residences Las Palmas Hotel
Residences Las Palmas Zihuatanejo
Residences Las Palmas
The Residences at Las Palmas Hotel
The Residences at Las Palmas Zihuatanejo
The Residences at Las Palmas Hotel Zihuatanejo

Frequently asked questions

Does The Residences at Las Palmas have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–9:00 PM.

Is The Residences at Las Palmas pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residences at Las Palmas?

Self parking is free at this property.

What time is check-in at The Residences at Las Palmas?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Residences at Las Palmas?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does The Residences at Las Palmas provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 500 per vehicle applies.

Where is The Residences at Las Palmas located?

Nestled on the beach, this Zihuatanejo hotel is 0.4 mi (0.6 km) from Blanca Beach and 2.5 mi (4 km) from Potosi Refuge. La Ropa Beach and La Madera Beach are also within 12 mi (20 km).

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The Residences at Las Palmas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Desiree

Liked: Cleanliness
Love restaurant service- they were fantastic with their attention to detail and all around service! Always went above and beyond! Couldnt recommend them enough... Beach moderator and manager Hector and Francisco - due to this being a favorite area of nationals during the busy holiday time - we felt targeted becuz we were American (same rules didnt apply to all)
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fantastic. The staff were very nice and extremely helpful. The beach is fantastic! The only issue we had was with the Expedia booking. We were provided with misleading or just straight out incorrect information. I expect better from Expedia.
Stayed 7 nights in Jan 2024

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for relaxation. It is gorgeous and the presidential villa was amazing. Every room was comfortable with adequate ac and the common area was large enough for a a family. The kitchen was large and had cooler with filtered water. The unit had it's own pool but we also enjoyed the infinity pool on the grounds. The only drawback was that the restaurant on the grounds closed its doors the day we arrived and there is nothing in the area so you must go out for meals or purchase food for the apt. Zihua was interesting and we did a few excursions including the day trip to isla de Ixtapa. This place is so beautiful with the views of pool, beach and amazing sunset and the staff was awesome that we will be back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jan Franko

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, tranquilo y muy bonito
Stayed 3 nights in Dec 2024

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, fantisco lugar un paraíso muy buenas vacaciones
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar perfecto para descansar
El lugar es precioso, muy tranquilo y bien cuidado, la villa muy completa lo tiene todo la alberca no es muy grande, pero nunca estuvo saturada y bueno tienes alberca en tu villa , la playa enorme, de arena muy suave y las amenidades de la playa muy bien. El restaurante un poco caro y no hay mucha variedad pero la comida está rica.
Stayed 3 nights in Jul 2024

8/10 Good

Karla yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción de hospedaje
Muy cómodas habitaciones y excelentes instalaciones, solo el restaurante está fuera de servicio por remodelación, tomarlo en cuenta.
Stayed 4 nights in Apr 2024

8/10 Good

MARIA SAMANTHA

Liked: Cleanliness, property conditions & facilities, room comfort
Desde la llegada en la recepción nos dijeron q como la villa que rentamos era particular q el dueño tenia q entregarnos la habitación, me tuve q comunicar con el dueño y me pidió un momento, después de esperar como vieron q ya habíamos bajado maletas por fin nos dejaron pasar a la villa, en la habitación había muchas hormigas en la cocina, hace falta mas iluminación ya que durante la estancia hasta el ultimo día q estuvimos por la noche encendieron las luces de las areas comunes, por que una vez q obscurece te tenias que salir de la alberca xq ya no se veía nada, considero q al restaurante le hace falta tener mas disponibilidad de los platillos q ofrece, al querer hacer check out tuvimos q dejar las llaves de la habitación en vigilancia ya q el personal llegaba mas tarde.
Stayed 3 nights in Mar 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar de s excelente!
Stayed 3 nights in Feb 2024

2/10 Terrible

miguel

Disliked: Staff & service, property conditions & facilities
Me cancelaron la reserva
Stayed 5 nights in Feb 2024

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar y disfrutar de la playa, muy recomendable
Stayed 3 nights in Nov 2023

8/10 Good

MARLON

Liked: Cleanliness, staff & service
Muy cómoda para nuestra pequeña familia, muy fácil caminar hacia la playa, y el personal muy atento en todo momento.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones en familia 2023
Yo me animé a reservar en este lugar porque vi muy buenos comentarios en la descripción. Y al llegar, la verdad quedé muy satisfecha. Excelentes instalaciones, todo funcional, te explican desde un principio el reglamento del residencial, lo cual también nos da mucha seguridad. La limpieza del lugar excelente, tanto en las habitaciones como en áreas comunes. El lugar ideal para vacacionar.
Stayed 3 nights in Jul 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para descansar
Stayed 5 nights in Jul 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hermoso y tranquilo lugar para descansar.!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Lugar
El lugar es bastante agradable, la villa muy completa y bastante amplia, excelente vista e instalaciones, un pequeño problema con el agua caliente pero la repararon cuando lo reportamos. Sin duda regresaremos
Stayed 5 nights in Jun 2023

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para vacacionar
Excelente lugar para hospedarse, muy cuidado, habitaciones increíbles así como las instalaciones
Stayed 3 nights in May 2023

10/10 Excellent

Ryan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Amazing atmosphere, service, and food. A getaway in perfection.
Stayed 1 night in Jan 2018

10/10 Excellent

Simon, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Las Palmas for our honeymoon
Our stay at Las Palmas for our honeymoon was fantastic. The staff were very friendly and polite. The facilities were very well maintained and clean. Our only issue was that we had to request the same item to be attended to on a couple of days and our room was not cleaned on one occasion as one of the cleaners was absent, however these things happen. We definitely will be returned as our experience at Las Palmas was great.
Stayed 7 nights in Dec 2017

10/10 Excellent

leticia, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time and the place we stayed is clean.
Stayed 2 nights in Jan 2018