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Resort La Ginabelle

4.0 star property
Riverwalk hotel with a full-service spa and area shuttle service

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Resort La Ginabelle

Exterior
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments
View from property
Outdoor pool, sun loungers
Comfort Double Room | Premium bedding, down comforters, memory foam beds, free minibar items

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, free minibar items

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment | Premium bedding, down comforters, memory foam beds, free minibar items

Superior Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 48 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds

View all photos for Premium Apartment

Premium Apartment | Living area | 43-inch TV with cable channels, heated floors

Premium Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, memory foam beds, free minibar items

Standard Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dishwasher
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, free minibar items

Premium Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, down comforters, memory foam beds, free minibar items

Comfort Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, down comforters, memory foam beds, free minibar items

Comfort Single Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down comforters, memory foam beds, free minibar items

Comfort Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Full-sized refrigerator/freezer
Dishwasher
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Chalet Kisseye

Pool
Free WiFi
Soundproof rooms
Kitchen
8.2 out of 10, Very Good, (22)
Chalet Kisseye

About the neighborhood

Map
Vispastrasse 52, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 3 min walk
  • Zermatt Visitor Center - 6 min walk
  • Sunnegga Ski Resort - 16 min walk
  • Zermatt-Furi Gondola - 17 min walk

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬4 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬5 min walk
  • ‪Snowboat Bar - ‬4 min walk
  • ‪Zer Mama Bistro - ‬4 min walk

About this property

Resort La Ginabelle

Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Resort La Ginabelle and take advantage of a terrace, a garden, and a playground. Adventurous travelers may like the cycling at this hotel. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • A free area shuttle, bike rentals, and concierge services
  • A front-desk safe, a banquet hall, and smoke-free premises
  • Tour/ticket assistance, a computer station, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Tubs or showers, children's robes, and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/closets, balconies, and heated floors

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free babysitting
  • Full-sized refrigerator
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Outdoor space

  • Balcony

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Heated floors
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between June 30 and July 7.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Frequently asked questions

Does Resort La Ginabelle have a pool?

Yes, this property has an outdoor pool.

Is Resort La Ginabelle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resort La Ginabelle?

Resort La Ginabelle doesn't offer parking.

What time is check-in at Resort La Ginabelle?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Resort La Ginabelle?

Check-out is at 11 AM.

Where is Resort La Ginabelle located?

This family-friendly Zermatt hotel is located on the riverwalk, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Tour Monte Rosa. Zermatt - Furi and Furi Ski Area are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) is only a 5-minute walk and Zermatt Gornergratbahn Station is 5 minutes.

Resort La Ginabelle Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 174 reviews" "
Rating 8 - Good. 33 out of 174 reviews" "
Rating 6 - Okay. 6 out of 174 reviews" "
Rating 4 - Poor. 4 out of 174 reviews" "
Rating 2 - Terrible. 1 out of 174 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Clifford

Stayed 1 night in Jun 2024

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great location, beautiful room
Stayed 2 nights in Jun 2024

10/10 Excellent

Irelis, CHARLOTTE

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort La Ginabelle blew me away in a variety of ways! The staff was incredibly present, attentive, and kind. Our surprise upgrade on arrival to a suite with a view of the Matterhorn was spectacular. The breakfast buffet rivals that of a number of globally renowned five star hotels. And, of course, the spa (after a day of hiking) is the cherry on top. I can't recommend this hotel enough, especially with the exceptional service that helped us catch our train 7 minutes after checking out. If you're in Zermatt, don't want to stay on the shopping street, and want an amazing accommodation, Resort La Ginabelle should be a top choice.
Stayed 2 nights in May 2024

10/10 Excellent

Derek, Camillus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First consideration if ever traveling to Zermatt again! Staff, facilities, property 10/10
Stayed 3 nights in May 2024

10/10 Excellent

Pratika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.
Stayed 2 nights in May 2024

10/10 Excellent

Hsiao Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Homa, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast in all my European travels. The spa and heated pools were fantastic. Friendly and very helpful staff. Easy 10 minute walk to the town center. Clean and comfortable room. Loved the bathroom. Overall very satisfactory experience.
Stayed 1 night in May 2024

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!
Stayed 7 nights in Mar 2024

10/10 Excellent

Siuzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay & well maintained hotel, incredible spa. Few things for improvement: should be 4 pillows for king size by default (we had to ask for more, as had only two), a bit disappointed with 2 duvets for a king size bed, where it’s normally just 1. Rather than that,- incredible stay! Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Heinz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Stayed 5 nights in Feb 2024

10/10 Excellent

edip anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation!
Stayed 2 nights in Feb 2024

10/10 Excellent

nikolai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Stayed 5 nights in Jan 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Stayed 4 nights in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are very friendly. I had been contacting the hotel due to potentially late check in caused by flight cancellation and delays. They gave me options for late check in if I arrived after 11pm. Sarina and her colleagues monitored my status and arranged a taxi pickup from the train station. The room was clean and nice with a balcony. The breakfast buffet was delicious and provided enough variety. This hotel is only a few minutes walk to sunnega. Very convenient location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Amenities
High end wonderful property, mixture of old world charm and modern amenities! Location cannot be beat, close to shopping streets, ski areas, trains and buses for travel and ski. All in a beautiful area by river, the sounds very tranquil. staff very personable and helpful. The pools and spa area outstanding, truly luxurious. Only place in town I believe with pools outside, gorgeous. And our room had view of Matterhorn, what a treat! Saw the sun glow on top 3 mornings, so blessed! Our family of 5 loved it! Ski room also heated your boots at night! Amazing stay! Would love to return. Oh and before I forget, an incredible breakfast! Make your own juice room, live cooking, fresh honey you take from the comb, outstanding quality! And Prosecco 😉
Stayed 4 nights in Dec 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war perfekt! Sehr freundliches Personal, fantastisches Frühstücksbüffet und ein wunderbarer Spa Bereich. Traumhaft!
Stayed 6 nights in Nov 2023

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! We were here for our honeymoon and it was 10/10. The continental breakfast was very convenient and the restaurant staff were very friendly. The pools and saunas were a great way to relax after days exploring the area.
Stayed 3 nights in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
This entire stay exceed my expectations. The pool / jacuzzi was my absolute favorite. It was great way to relax after the long hikes! My one and only suggestion is to add fans / ceiling fans to rooms during summer. It’s just too hot this day in age to not have any way to cool the room. As far as everything else, pool, room, views, food, shower , was spectacular. Would love to return one day
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 3 nights in Aug 2023

10/10 Excellent

Raminder

Stayed 1 night in Aug 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent and the amenities were the best we’ve had - beautiful bathrooms, comfortable beds and spacious rooms. It as lol felt luxurious.
Stayed 3 nights in Jun 2023