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Naco Aparthotel by Arca Spa

4.0 star property
Mountain ski retreat with full-service spa and indoor pool

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Photo gallery for Naco Aparthotel by Arca Spa

Interior entrance
Spa
Suite (Rooftop) | Living room | Flat-screen TV
Junior Suite | Living room | Flat-screen TV
Junior Suite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Spa
  • Kitchen
  • Laundry
The current price is AED 1,161
AED 1,238 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio (North)

Studio (North) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio (North)

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Living room | Flat-screen TV

Junior Suite

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 51 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio, 1 Double Bed (Matterhorn View)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio (South)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Studio (South)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

Apartment | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Apartment

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

Suite (Rooftop) | Living area | Flat-screen TV

Suite (Rooftop)

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
4 bedrooms
Bathrobes
  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment (Garden)

Apartment (Garden) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Apartment (Garden)

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
3 bedrooms
Bathrobes
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 3 Double Beds

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About the neighborhood

Map
Spissstrasse 44, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt - Furi - 11 min walk - 1.0 km
  • Zermatt-Furi Gondola - 18 min walk - 1.6 km
  • Sunnegga Ski Resort - 20 min walk - 1.7 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 103 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬5 min walk

About this property

Naco Aparthotel by Arca Spa

Mountain ski retreat with full-service spa and indoor pool
Spend your day on the slopes, and return to Naco Aparthotel by Arca Spa to take a dip in an indoor pool and relax in a full-service spa. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, an oven, and a stovetop. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and an electric kettle.
Naco Aparthotel by Arca Spa offers 25 accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, and hair dryers.

This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.

Languages

Czech, English, French, German, Italian, Portuguese, Russian, Slovak

Property amenities

Ski

  • Close to ski runs, ski lifts, and skiing

Pool/Spa

  • Indoor pool
  • Sun loungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Oven
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 7:00 AM–11:00 AM

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Shampoo
  • Hair dryer
  • Towels provided
  • Toilet paper
  • Soap
  • Slippers
  • Bathrobes

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (lobby)

Location highlights

  • In the mountains

Things to do

  • Bicycle rentals on site
  • Sledding on site
  • Snowshoeing on site
  • Snowboarding on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 25 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 9:30 PM

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Naco Aparthotel Spa
Naco By Arca Spa Zermatt
Naco Aparthotel by Arca Spa Zermatt
Naco Aparthotel by Arca Spa Aparthotel
Naco Aparthotel by Arca Spa Aparthotel Zermatt

Frequently asked questions

Does Naco Aparthotel by Arca Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:30 PM.

Is Naco Aparthotel by Arca Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Naco Aparthotel by Arca Spa?

This property doesn't offer parking.

What time is check-in at Naco Aparthotel by Arca Spa?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Naco Aparthotel by Arca Spa?

Check-out is at 11:30 AM.

Where is Naco Aparthotel by Arca Spa located?

Located near the slopes, this Zermatt aparthotel is in the mountains and within a 15-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Zermatt - Furi. Tour Monte Rosa and Zermatt Visitor Center are also within 5 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

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Naco Aparthotel by Arca Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 100 out of 110 reviews
Rating 8 - Good. 9 out of 110 reviews
Rating 6 - Okay. 1 out of 110 reviews
Rating 4 - Poor. 0 out of 110 reviews
Rating 2 - Terrible. 0 out of 110 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hoai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities, communication
Perfect apartment for a family of four. Very clean, modern and spacious
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelley

Liked: Cleanliness, room comfort, communication
Stay Here!
Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, communication
Good location with a good Spa facility including both steam room and dry sauna, pool was clean with a number of different water jets to soothe the sore muscles, along with an air jet bed. Room was good with a small locket/eating area that was equipped for short stays. There is a bar that has load music close by that could disturb your sleep if you don’t have ear plugs. It was load!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jui Hwa

Liked: Cleanliness, room comfort, communication
a short walk from train station, convenient to everything, clean and cosy, excellent breakfast and other amenities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Blake

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Stayed 2 nights in May 2024

10/10 Excellent

visvanathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, modern, spacious rooms. Front desk is very nice and location is good and close to train station. Best I have seen in Switzerland for the price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Morteza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Stayed 7 nights in Feb 2024

8/10 Good

Iris

Liked: Cleanliness, room comfort, communication
Very nice hotel and comfortable. Nice warm pool too.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Qing

Liked: Cleanliness, room comfort, communication
Brand new hotel, spacious room, with everything you need, I have never been in such nice hotel room with this price in Europe ever! The breakfast is also the best, from hot to cold, variety of foods and fresh squeezed orange juice!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, spacious, comfortable. Great views from the wrap-around balcony. Helpful staff. Loved the pool and spa facilities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Atsuyoshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and breakfast was great. The pool was also nice!
Stayed 1 night in Jul 2022

10/10 Excellent

Rupal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the hotel. Everything was within a walking distance. Very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cafer

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved it, such a clean place and great service. Also recommend the massage by Sarah🙏
Stayed 4 nights in Feb 2024

10/10 Excellent

Mingqi

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a studio (north) room. It is spacious and bathroom is modern. The room has a balcony with mountain view. Full kitchen. Not far from train station but in a quiet area. Breakfast is excellent. Indoor pool is also a plus. Like the place very much.

10/10 Excellent

Matthew Scott

Liked: Cleanliness, property conditions & facilities, communication
This condo was clean with awesome amenities!
Stayed 2 nights in May 2024

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean comfortable hotel within walking distance of the train and ski lifts. Just what we were looking for. Also enjoyed the spa and pool.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sheila Marie

Liked: Cleanliness, property conditions & facilities
Clean! New property
Stayed 2 nights in Aug 2024

10/10 Excellent

SUJI

Liked: Property conditions & facilities, communication
Beautiful property with very good atmosphere and staff.Pool was big and beautiful
Stayed 2 nights in Aug 2022

10/10 Excellent

RD

Liked: Cleanliness, property conditions & facilities, communication
Spacious, clean, excellent size bathroom and bedrooms
Stayed 1 night in Aug 2023