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Hotel Sarazena

3.0 star property
Escape to the mountains and enjoy a delicious breakfast before hitting the slopes.

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Photo gallery for Hotel Sarazena

Reception
Single Room | In-room safe, desk, soundproofing, free WiFi
Lobby
Single Room | In-room safe, desk, soundproofing, free WiFi
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Free WiFi
The current price is AED 993
AED 1,063 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, free WiFi

Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, soundproofing, free WiFi

Twin Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • Sleeps 2
  • 2 Twin Beds

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9.6 out of 10, Exceptional, 193 reviews
The price is AED 823
AED 887 total
includes taxes & fees
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About the neighborhood

Map
Bahnhofplatz, 14, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 2 min walk
  • Matterhorn Museum - 7 min walk
  • Zermatt - Furi - 8 min walk
  • Zermatt-Furi Gondola - 16 min walk

Getting around

  • Zermatt Station - 1 min walk
  • Sion (SIR) - 105 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Fuchs - ‬4 min walk
  • ‪Restaurant Derby - ‬3 min walk

About this property

Hotel Sarazena

Hotel near Zermatt-Matterhorn Ski Paradise
Hotel Sarazena provides amenities like a free breakfast buffet and a garden. Stay connected with free in-room WiFi.
Room features
All guestrooms at Hotel Sarazena feature perks such as separate sitting areas, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM

Family friendly

  • Soundproofed rooms

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Ski storage

Outdoors

  • Garden

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Sarazena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sarazena?

This property doesn't offer parking.

What time is check-in at Hotel Sarazena?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Sarazena?

Check-out is at 11:00 AM.

Where is Hotel Sarazena located?

Situated in Zermatt, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 10 minutes. Zermatt Station and Zermatt (QZB-Zermatt Train Station) are within a 2-minute walk.

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Hotel Sarazena Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 26 out of 27 reviews
Rating 8 - Good. 1 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Breakfast was delicious and location was perfect. Highly recommend staying.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and I loved that they had hard woods floor throughout. Right next to the train station and very convenient. Helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional. Perfect location, big comfortable rooms, everything clean, good breakfast. Enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Atchara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big room and convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Rise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned, clean, beautiful hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and caring. We enjoyed our stay very much. Our breakfast ladies were exceptional. Thank you!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office so friendly & kind. Train station 1-2 minutes away for with very easy access to Glacier Express and other trains. Breakfast absolutely delicious!
Stayed 1 night in Jan 2025

10/10 Excellent

Zuhaib

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and staff were welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not far from the train station. The hotel staff is friendly and very helpful. I would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Shirish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room
Matterhorn view hotel close to Bahnhof. Rooms are large. Service is also very good.
Stayed 1 night in Jul 2024

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very close to the train
Stayed 4 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic hotel! Perfectly located near the train station and town, it’s tucked away in a quiet area, making it ideal for convenience, accessibility, and peace. Plus, it’s only a 20-minute walk to the Matterhorn Glacier Paradise—definitely take the walk instead of the bus; it’s so much more enjoyable! The room was lovely, featuring a balcony with breathtaking views of the Matterhorn and modern details like great lighting and plenty of charging points. While the bathroom was a little dated and the shower controls were a touch tricky, it was nothing that detracted from the overall experience. Breakfast was excellent, with a wonderful selection of meats, bread, fresh fruit, and yogurt to start the day right. The service was equally impressive—I was able to leave my bag with the hotel for the day, and when my room was ready, they kindly took it up for me. Such thoughtful touches really made my stay memorable!
Stayed 1 night in Jan 2025

10/10 Excellent

CHUN HIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Oct 2024

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at yrain station. Also next to gorgegrant cogwheel railway station to go on top of the mountain. It can be a little noisy due to being next to it but no big deal. Also has laundry facility. No iron, no ac. Overall highly recommended
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 5 nights in Jan 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントスタッフさんがとても笑顔で好印象でした！
Stayed 1 night in Dec 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marie

Stayed 3 nights in Sep 2024

10/10 Excellent

Eduardo Fernando de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado a poucos metros da estação de trem, do comércio e da saída de trem para o Gornergrat. O teleférico para o Matterhorn fica à pouco mais de 1 km de distância, mas também bem acessível a pé. Nosso quarto tinha vista para o Matterhorn, cozinha completa e uma área interna bem grande. Os funcionários da recepção foram sempre extremamente simpáticos. Ficamos no hotel em julho, logo após a cidade enfrentar um sério problema de enchente, mas ainda assim foi fantástico. O café era bem completo e bem servido. Com certeza voltaremos à esse mesmo hotel, pois sempre voltamos para essa cidade.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024