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"Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you."

"Over night stay before flight next day , good location for town centre,and easy connection to airport bus stop outside hotel.All staff helpful specifically the man on reception during evening made it feel like home would definitely return in future."

"Great, clean property, I like the old school European charm (small bathrooms) ha! The bed was a little firm, but doable. The best parts about this place are the friendly employees and the location can't be beat. It's right in the middle of Heraklion's pedestrian district: shopping, cafes, restaurants, etc. I would stay here again."

"Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port. "