43-inch flat-screen TV with premium cable channels
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Hotel Zapotlan Hotel
Hotel Zapotlan Zapotlán el Grande
Hotel Zapotlan Hotel Zapotlán el Grande
Frequently asked questions
Does Hotel Zapotlan have a pool?
Yes, this property has an outdoor pool.
Is Hotel Zapotlan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Zapotlan?
Self parking is free at this property.
What time is check-in at Hotel Zapotlan?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Zapotlan?
Check-out is at noon.
Where is Hotel Zapotlan located?
Situated in Ciudad Guzman, this hotel is within 1 mi (2 km) of Municipal Garden and Colima City Regional History Museum. Las Penas Ecological Park and Laguna de Ciudad Guzman are also within 3 mi (5 km).
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Hotel Zapotlan Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I was born in cd Guzman and I love the hotel because everything is so close shopping dinning I love the service and everyone is so professional and Nice.
Sonia
Stayed 7 nights in Sep 2024
8/10 Good
luis
15 December 2024
Liked: Cleanliness
Location is great.
Shower is not your typical standing has spa tub not easy to get in and out. Also the water would go onto the bathroom floor cause puddle .
Staff some were welcoming
Rooms clean
luis
Stayed 2 nights in Dec 2024
10/10 Excellent
Jose P
2 September 2024
Liked: Staff & service, amenities
The only nice thing about this hotel is the location it’s on the center of the plaza and you can just walk around no need to drive because there’s no parking or parking in the streets are putty hectic.
The affordable prices ,
Very kind humble recepcionistas
And all people that stay there they respect the rules of the Hotel,
The Hotel it’s a historical peace of :Zapotlan el Grande that was the old name of the town now
The name is : Ciudad Guzmán.!
We were very happy with the location of this property it was prime. Everything was walkable. The room was also very clean as well as the property grounds.
Check in was easy even though the girl who checked us in was not very nice. We asked for early check in since we had an overnight flight and had not slept and she told us early check in was not allowed at the hotel. We returned a few hours later the was another girl at the reception desk and she checked us is early no problem.
The A/C in our room did not work it blew stale room temperature air. Maintenance was called and they said it was working properly. The room cooled down in the evening but was hot during the day. You could not leave the window open for fresh air because the window and screen were reversed. The screen was on the inside of the window and the window on the outside so anybody outside could have freely opened the window.
We arrived to our room Saturday Evening to find the business 2 doors down on fire. We were the first people to notice the fire we reported it to the front desk and she was unconcerned and did not call emergency services. The next day we found out from a couple in the room next door to us that the entire hotel was evacuated besides us.
I don’t want to be a complete downer on this place it was very nice and great location I think we just had a bad experience.
Unacceptable to not have blankets on the bed. Bed had only one sheet to cover with. Front desk had no extra blankets for us to use. Middle of the night we thought about removing curtains to get some covers because We couldn't sleep for being cold. We got to a point to shiver. Also the room had only A/C. Terrible night
gloria
Stayed 1 night in Oct 2024
6/10 Okay
Angelic
8 February 2024
Liked: Staff & service
The hotel looked nice- almost like an hacienda vibe. However, the room was smaller than expected, and the front door was see-through and a curtain was used for more privacy. The location is in the middle of the centro which was convenient but right next door was a cantina so a lot people were coming in and out which made it noisy and hard to sleep
No hacen caso a las peticiones, ya van dos veces que me hospedó y me dieron habitación en tercer piso a pesar de que pedí planta baja por qué van personas mayores, parece que al reservar por Expedia les asignan las habitaciones más retiradasy de difícil alcance