6/10 Okay
Mordechai, MALIBU
Business traveler, Traveled with partner
29 January 2025
Liked: Cleanliness, staff & service
I have mixed feelings about this property. While it has some positive aspects, there are several drawbacks that made my stay less enjoyable. The hotel feels quite dated, and accessibility is a challenge. To reach my room, I had to walk quite a bit and take stairs. Some of my team members stayed in another section of the hotel without an elevator, forcing them to climb multiple stairs.
The in-room amenities were also disappointing. The safe did not work, the internet connection was very weak, and the shower lacked proper water pressure, with lukewarm water and no handle for easy adjustment.
That being said, there are some redeeming qualities. The rooms are spacious and offer nice views. Contrary to some reviews I had read, I found that there were plenty of restaurants and convenience stores nearby. Most importantly, the hotel staff was genuinely attentive and cared about the guests.
Overall, while the hotel has potential, it seems like a large property that was not built with convenience and functionality in mind. With some upgrades and better infrastructure, it could be a much better experience.
Mordechai
Stayed 1 night in Jan 2025